Proclaim is letting me down...

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This post has 3 Replies | 0 Followers

Posts 2
Kyle Mellander | Forum Activity | Posted: Mon, Mar 4 2013 3:11 PM

I have emailed about my subscription that we just made last week. I had tested out some things and thought some of the issues that I had were because I wasn't a subscriber.  When I went live, all the errors became even more blatant and multiplied.  I wrote more about all this in an email saying that I wanted a refund because, really, there is no way I can expect my lay workers to be able to use this program.  I did that last Wednesday and have still not even heard an email saying "we're working on it".

I am really disappointed with both the quality of the product and the support...I expected more out of the people behind Logos.

Posts 646
Ann Boyles | Forum Activity | Replied: Mon, Mar 4 2013 3:52 PM

Kyle, to which email address did you send this email?

Posts 2
Kyle Mellander | Forum Activity | Replied: Wed, Mar 6 2013 2:22 PM

I sent it to support@logo.com like it was written in the confirmation email I received.

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Wed, Mar 6 2013 2:56 PM

I have gotten in touch with you via email.

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

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