Can't restart Logos 5 after latest update.

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This post has 4 Replies | 1 Follower

Posts 13
Peter Nathan | Forum Activity | Posted: Tue, Jun 4 2013 7:17 AM

Downloaded an update of several resources yesterday--June 3, 2013. Now Logos 5 comes to a blank home page and then crashes. Signs In, Synchronizes, nd starts to load Home Page, but then crashes. Any fixes?

Peter Nathan

Macbook Pro

Processor  2.2 GHz Intel Core i7

Memory  8 GB 1333 MHz DDR3

Graphics  AMD Radeon HD 6750M 512 MB

Software  OS X 10.8.3 (12D78)

Posts 28041
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Jun 4 2013 7:25 AM

Please enable and post logs. Follow the Mac link in my signature line to learn more. 

OSX & iOS | Logs |  Install

Posts 13
Peter Nathan | Forum Activity | Replied: Tue, Jun 4 2013 8:22 AM

Here are the logs for the crash.

Peter Nathan

2287.LogosLogs.pgn24.20130604-081222.zip

Posts 6
LogosEmployee
Oveth Martinez | Forum Activity | Replied: Tue, Jun 4 2013 8:41 AM

Hi Peter, 

Seems that there is an error while trying to sign into your Logos 5.  We would be more than happy to assist you over the phone.  Call us at 1-800-875-6467. 

Posts 3159
LogosEmployee
Thomas Ball | Forum Activity | Replied: Tue, Jun 4 2013 11:35 AM

Hi Peter,

I think I might be able to help you with this. I'm going to email you. 

 

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