Bug: Paste a large selection from clipboard into a Note, L4 doesn't scroll to show insertion point

Page 1 of 2 (40 items) 1 2 Next >
This post has 39 Replies | 1 Follower

Posts 18668
Rosie Perera | Forum Activity | Posted: Mon, Dec 14 2009 6:39 PM

Open a Notes file.
Copy a large amount of text from somewhere (enough to more than fill up the size of the window where you have your Notes open) to the clipboard.
Paste it into a Note.

Result: the Notes pane doesn't scroll to show the insertion point at the end of the pasted text. It should.

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Dec 14 2009 8:07 PM

Rosie Perera:
Result: the Notes pane doesn't scroll to show the insertion point at the end of the pasted text.

Quite true ... however, I frequently have Logos 4 crash at this point which makes it moot.  When I don't have a crash, however, I agree with Rosie.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 18668
Rosie Perera | Forum Activity | Replied: Mon, Dec 14 2009 8:42 PM

MJ. Smith:

Rosie Perera:
Result: the Notes pane doesn't scroll to show the insertion point at the end of the pasted text.

Quite true ... however, I frequently have Logos 4 crash at this point which makes it moot.  When I don't have a crash, however, I agree with Rosie.

Has anyone been able to consistently reproduce and document this crashing bug? I've seen it too. But it hasn't reproduced again since I turned logging on. I've looked through the wiki bug list and it doesn't look like it's been reported yet (not by us anyway).

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Dec 14 2009 9:54 PM

Rosie Perera:
Has anyone been able to consistently reproduce and document this crashing bug?

No, I haven't been able to determine the precise circumstances - it is more likely when the unit pasted ends in a URL or a bible reference ... but that is not the full story

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 18668
Rosie Perera | Forum Activity | Replied: Mon, Dec 14 2009 10:47 PM

MJ. Smith:

Rosie Perera:
Has anyone been able to consistently reproduce and document this crashing bug?

No, I haven't been able to determine the precise circumstances - it is more likely when the unit pasted ends in a URL or a bible reference ... but that is not the full story

Yes, both times when it happened for me I was messing around with pasting URLs, lots of them.

Posts 8601
TCBlack | Forum Activity | Replied: Tue, Dec 15 2009 7:26 AM

I can confirm the bug on my computer also. 

I have reported it here:

http://wiki.logos.com/Bug$3a_L4_does_not_scroll_to_insertion_point_when_pasting_a_large_amount_of_text_in_a_note.$

Truth Is Still Truth Even if You Don't Believe It

Check the Wiki

Warning: Sarcasm is my love language. I may inadvertently express my love to you.

Posts 18668
Rosie Perera | Forum Activity | Replied: Tue, Dec 15 2009 1:04 PM

Thomas Black:

Thanks, Thomas. Just to clarify -- there is still a crashing bug lurking around in here which has not been reliably reproduced and has not yet been reported on the wiki.

Posts 463
George Allakhverdyan | Forum Activity | Replied: Tue, Dec 15 2009 3:15 PM

MJ. Smith:

Rosie Perera:
Result: the Notes pane doesn't scroll to show the insertion point at the end of the pasted text.

Quite true ... however, I frequently have Logos 4 crash at this point which makes it moot.  When I don't have a crash, however, I agree with Rosie.

Hi MJ. Smith if you have not already done so please enable logging by closing L4, downloading and running http://downloads.logos.com/LBS4/LDLS4Installer/EnableLogging.js , and then reproducing this crash. Then find the logs in your My Documents\Logos Log Files folder and attach them to this thread in a zip file (both Logos4.log and Logos4Indexer.log). Thanks.

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Tue, Dec 15 2009 5:24 PM

George Allakhverdyan:
Hi MJ. Smith if you have not already done so please enable logging by closing L4, downloading and running http://downloads.logos.com/LBS4/LDLS4Installer/EnableLogging.js , and then reproducing this crash. Then find the logs in your My Documents\Logos Log Files folder and attach them to this thread in a zip file (both Logos4.log and Logos4Indexer.log). Thanks.

Okay, I kept hoping I'd find the precise cause and save me this step. Smile

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Dec 16 2009 12:06 AM

George Allakhverdyan:
Hi MJ. Smith if you have not already done so please enable logging by closing L4,

Okay, okay but you won't believe how slow the reporting of the crash to Microsoft is ... but yes, I recreated the failure quite easily - a simple large paste ending in several URL's. Logs attached.5047.LogosNotePasteCrash.zip

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 18668
Rosie Perera | Forum Activity | Replied: Wed, Dec 16 2009 12:10 AM

MJ. Smith:

Okay, okay but you won't believe how slow the reporting of the crash to Microsoft is ... but yes, I recreated the failure quite easily - a simple large paste ending in several URL's.

Yay, I'm glad you were able to get a reproducible case!

Posts 4763
David Paul | Forum Activity | Replied: Wed, Dec 16 2009 1:26 AM

This isn't exactly on topic, but it's not too far off either.  At the Camp Logos seminar I became aware that the notes pop-up in L4 is tiny...about an inch and a half square.  Bob himself told me that this was by design...apparently because some people complained about notes pop ups becoming so big that they covered the screen.  That one floored me.  I use extensive notes in my L3 pop ups (some running up to 15-20 pages or more) for presentation purposes, and so this is just another of multiple reasons why I will probably (with tremendous disappointment) never make L4 my main bible tool. The complaint itself baffles me too.  It amost seems like a joke.  To make the pop up go away...simply move the cursor, often no more than a fraction of a centimeter!  I just early on got into the habit of placing the cursor in the edge margin...a reflex response that I now perform without a second thought. 

Anyway, I am a bit intrigued that you are making large notes files, and I wonder what your use for them is?  Do you have expectations of the pop up other than just to use as a "reminder window" of the content in the note?  Or are you just using the note input area as your reading panel.  Do you feel the smaller pop up is too limiting?  Or at just 1.5 to 2" small, maybe pointless altogether?

Besides this, there is the issue of the lack of the Strong's pop up I am so happy with in my L3 NASB.  Like a myriad of features in L3 that I rely on constantly, it's gone in L4, with the new and improved method seeming to me to be only new.  It's either waiting 2-3 seconds for an often truncated segment of the entry to materialize in the Info window, which doesn't seem to have a link to bring it usefully to bear, or it's one or two clicks away to get what used to be delivered instantly and likewise disappeared instantly as soon as I was finished.

Anyway...about the notes pop ups, could you please reply to my queries?  Thanks.

Posts 18668
Rosie Perera | Forum Activity | Replied: Wed, Dec 16 2009 1:38 AM

David, I think you're more likely to get a reply if you start a new thread for this. Even though it's semi-related to the topic of the thread, the subject is a bug report, and the bug has already been logged on the wiki. So this thread might not get as much attention as a new one would. Just a thought.

Posts 18668
Rosie Perera | Forum Activity | Replied: Wed, Dec 16 2009 1:40 AM

More info on this pasting thing. Actually, the probably appears to be that the insertion point stays at the beginning of the pasted text, not moving to the end of it as it should (as in all other Windows edit controls of any sort). After you've pasted something and you want to continue typing from there, you'll expect the insertion point to be at the end of the pasted text, not the beginning.

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Dec 16 2009 1:42 AM

David Paul:
Anyway...about the notes pop ups, could you please reply to my queries?  Thanks.

Most of my work relates to lectionary-based Bible study. I have both short and long notes. Long notes are my way of importing lectionary-based Bible commentaries from the web. I use original (or small copy & pastes) notes to attach my potential notes and questions attach to a reference. To create lessons, I always have the long notes files opend; for short questions popups are satisfactoy.

That is not to say that this is how I will handle it when Logos 4 is complete. in L3 I used sermons much as I use long notes.  Long notes are definitely an improvement.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 463
George Allakhverdyan | Forum Activity | Replied: Wed, Dec 16 2009 9:32 AM

Rosie Perera:

More info on this pasting thing. Actually, the probably appears to be that the insertion point stays at the beginning of the pasted text, not moving to the end of it as it should (as in all other Windows edit controls of any sort). After you've pasted something and you want to continue typing from there, you'll expect the insertion point to be at the end of the pasted text, not the beginning.

This is a known issue with the rich text editor.

Posts 463
George Allakhverdyan | Forum Activity | Replied: Wed, Dec 16 2009 9:40 AM

MJ. Smith:

George Allakhverdyan:
Hi MJ. Smith if you have not already done so please enable logging by closing L4,

Okay, okay but you won't believe how slow the reporting of the crash to Microsoft is ... but yes, I recreated the failure quite easily - a simple large paste ending in several URL's. Logs attached.5047.LogosNotePasteCrash.zip

There doesn't seem to be any crash information here, sometimes the log file doesn't get written to right away. Let's enable deeper logging, it should help, please download Logos4Indexer.NLog.config file and copy and paste it into the My Documents\Logos Log Files directory, you can find the file from Bradley's post here: http://community.logos.com/forums/p/740/6990.aspx#6990

Please also make a second copy and rename it to just Logos4.NLog.config, then try to reproduce once more. I cannot reproduce this issue.

 

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Dec 16 2009 11:01 AM

George Allakhverdyan:

There doesn't seem to be any crash information here, sometimes the log file doesn't get written to right away. Let's enable deeper logging, it should help, please download Logos4Indexer.NLog.config file and copy and paste it into the My Documents\Logos Log Files directory, you can find the file from Bradley's post here: http://community.logos.com/forums/p/740/6990.aspx#6990

Please also make a second copy and rename it to just Logos4.NLog.config, then try to reproduce once more. I cannot reproduce this issue.

The link doesn't work but I assume it is the script you want me to run. It takes several minutes for the error report to Microsoft to be generated and sent - I erroneously believed that when Logos 4 disappeared from the tray, it was safe to zip the files.

 

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 463
George Allakhverdyan | Forum Activity | Replied: Wed, Dec 16 2009 11:03 AM

MJ. Smith:

George Allakhverdyan:

There doesn't seem to be any crash information here, sometimes the log file doesn't get written to right away. Let's enable deeper logging, it should help, please download Logos4Indexer.NLog.config file and copy and paste it into the My Documents\Logos Log Files directory, you can find the file from Bradley's post here: http://community.logos.com/forums/p/740/6990.aspx#6990

Please also make a second copy and rename it to just Logos4.NLog.config, then try to reproduce once more. I cannot reproduce this issue.

The link doesn't work but I assume it is the script you want me to run. It takes several minutes for the error report to Microsoft to be generated and sent - I erroneously believed that when Logos 4 disappeared from the tray, it was safe to zip the files.

 

Which link didn't work? I linked to Bradley's post and at the top you can see the link to Logos4Indexer.NLog.config, that is the file that needs to be duplicated, and also yes it seems you may have saved the file at the wrong time, try again and post them here thanks.

Posts 26485
Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Dec 16 2009 12:18 PM

George Allakhverdyan:

is the link that gives me:

It's just that kind of day. I have the script but my computer is set to edit .js rather than run it ... and its before noon so I don't claim to be coherent. Let me try once more with the easy version.

Starting condition:

take the URL (note the link parsing error) and copy beginning at the first text heading "prayer of the day" and go to the end of the page. I went to the end of the final URL not to the empty line beyond:

Paste into the note at the bottom on the second line below the URL. The result is consistently (my apologies for the clutter)

a nice crash that takes several minutes to report (by clock time 4 minutes today). Note I am running XP on a custom-built but older machine set up for web development.

For some reason this morning I only got one log file:

[View:http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/76/4666.RecentLogosLog.zip:550:0]

If you still can't recreate the problem, I'll muck around and run the scripts - I should be coherent soon. I'm nearly done with my first latte.

 

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Page 1 of 2 (40 items) 1 2 Next > | RSS