"Items are waiting to be synchronized"

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Charlene | Forum Activity | Posted: Fri, Jul 5 2013 6:27 PM

I have two laptops and an Android Tablet.  One laptop and the android were able to download all the updates and LEB with voice just fine.  My problem is that on one of the laptops, there is no icon showing for synchronization. If I wait a little while when I open Logos 5, sometimes an icon would appear and when I placed the pointer over it, it says "Items are waiting to be synchronized," then the icon disappears. I do not know what to do. I need step by step direction when it come to problems like this, OR I need help from the tech people.

After updating (automatically), the icon first appeared with a yellow triangle over it.  I shut down the computer and re-opened the program but that did nothing.

Someone please help.

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Dave Hooton | Forum Activity | Replied: Sat, Jul 6 2013 1:22 AM

This appears to be similar to my issue at http://community.logos.com/forums/t/72114.aspx but no fix has been suggested as yet. If you start Logos with Ctrl key held you can upload logos.log so we can check the error message generated. See http://wiki.logos.com/Diagnostic_Logging for details about logging and uploading.

Dave
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Windows 10 & Android 8

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