Crash: Logos 4 4.6c update

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Posts 10
Ho-Ngon Yung | Forum Activity | Posted: Sun, Jul 7 2013 5:24 AM

I have automatic updates, but it crashed after the update, the crashed log said that it is because of ArgumentOutOfRangeException , what should I do?1732.Logos4Crash.txt

the crash log text

Program Version: 4.6c (4.63.0.0357)
Windows Version: 5.1.2600.196608
Time: 2013-07-07 06:40:36 -05:00 (2013-07-07T11:40:36Z)
Installed memory: 2,047 MB
Install path: C:\Documents and Settings\Dad4Gen\Local Settings\Application Data\Logos4\System\Logos4.exe
Free install space: 100,829 MB
Data path: C:\Documents and Settings\Dad4Gen\Local Settings\Application Data\Logos4\Data\uy0anqfo.wof
Free disk space: 100,829 MB
Temp path: C:\Documents and Settings\Dad4Gen\Local Settings\Temp\
Free temp space: 100,829 MB

Error ID: 6593
Error detail: ArgumentOutOfRangeException: The TimeSpan must have a positive duration.
參數名稱: ts

System.ArgumentOutOfRangeException: The TimeSpan must have a positive duration.
參數名稱: ts
   於 Libronix.Utility.TimeSpanUtility.FormatForLogging(TimeSpan ts)
   於 Logos.Sync.Client.SyncManager.<SyncManagerThread>b__9(KeyValuePair`2 x)
   於 System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
   於 Libronix.Utility.EnumerableUtility.<IntersperseIterator>d__84`1.MoveNext()
   於 System.Linq.Enumerable.Aggregate[TSource,TAccumulate](IEnumerable`1 source, TAccumulate seed, Func`3 func)
   於 Libronix.Utility.StringUtility.Join(IEnumerable`1 seq, String strSeparator)
   於 Logos.Sync.Client.SyncManager.SyncManagerThread()
   於 System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   於 System.Threading.ExecutionContext.runTryCode(Object userData)
   於 System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   於 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   於 System.Threading.ThreadHelper.ThreadStart()

Posts 25049
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Jul 7 2013 5:42 AM

Ho-Ngon Yung:
I have automatic updates, but it crashed after the update,

Not looking good for a workaround as it occurs with a Logos Sync utility, but try a restart of the computer and Logos. Alternatively go to Add/Remove Programs, click Logos Bible Software 4 and choose Repair. If that fails start Logos with CTRL key held and upload Logos.log immediately after the crash.

Dave
===

Windows & Android

Posts 10
Ho-Ngon Yung | Forum Activity | Replied: Sun, Jul 7 2013 10:55 AM

I try but not successful. Here is the logos4.log file5670.Logos4.log

Posts 25049
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Jul 7 2013 5:33 PM

We will have to wait for Logos to respond to this, or you can contact Technical Support.

Dave
===

Windows & Android

Posts 8062
LogosEmployee

Does the program crash every time you run it, with the same error each time? (If so, I'm surprised that this is consistently reproducible.)

We will fix this in the next Service Release.

Posts 10
Ho-Ngon Yung | Forum Activity | Replied: Tue, Jul 9 2013 8:20 AM

Yes, thank you.

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Jul 10 2013 4:22 PM

Ho-Ngon Yung:
it crashed after the update, the crashed log said that it is because of ArgumentOutOfRangeException

This will be fixed in 5.1 SR-1. If it is not fixed please let us know. 

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