Crash 5a Beta 2: Open Home Page

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Fr Devin Roza | Forum Activity | Posted: Wed, Jul 24 2013 1:39 PM

Opening Home Page crashes every time my 5a Beta 2:

3817.Logos Log Files.zip

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JT (alabama24) | Forum Activity | Replied: Wed, Jul 24 2013 1:58 PM

I wonder if you need to refresh your home page... Are you opening to a blank layout? If so, can you refresh quickly before it crashes when you click on the homepage button?

If not, you will need to enable and post logs. (Nevermind Smile)

 

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JT (alabama24) | Forum Activity | Replied: Wed, Jul 24 2013 2:01 PM

Actually, I take back my "never mind." You don't have a logos.log file, which indicates that you didn't enable logging first. If you dont know how, please see my signature line.

OSX & iOS | Logs |  Install

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Dave Hooton | Forum Activity | Replied: Wed, Jul 24 2013 4:52 PM

Problem occurs with Verse of the Day but it began in Beta 1 with a different error Id. Flushing the cache may resolve it as I cannot replicate.

Dave
===

Windows 10 & Android 8

Posts 18876
Rosie Perera | Forum Activity | Replied: Wed, Jul 24 2013 6:03 PM

Fr Devin Roza:

Opening Home Page crashes every time my 5a Beta 2:

3817.Logos Log Files.zip

Hmm, and Beta 2 was released to fix a crashing bug when opening the Home Page. I guess they didn't fix it completely. Or maybe this is caused by something else.

http://community.logos.com/forums/t/72947.aspx

Posts 8253
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Rosie Perera:

Or maybe this is caused by something else.

It is.

For now, use the workaround of opening to a blank layout, and we'll aim to fix this in Beta 3.

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Fr Devin Roza | Forum Activity | Replied: Wed, Jul 24 2013 8:46 PM

Thanks. I was able to fix it by turning off some of the items that the home page displays, so it no longer occurs. Glad you were able to figure out what the problem was.

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Aug 14 2013 4:49 PM

Fr Devin Roza:
Opening Home Page crashes every time my 5a Beta 2:

This will be fixed in 5.1a Beta 3. 

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