Logos 4 for Mac worked fine to begin with, but has since seized up - this is the error message:
Update Error!
An error ocurred whilst extracting the archive. Please try again later.
I've tried numerous times - nothing doing.
The other comments about "Update Error" all seem to relate to the Windows version
Help!!!!
I would suggest try downloading and manually installing the programme. http://www.logos.com/logos4mac
Ok - done that ...now I have 0 resources
What next?
TimNorman01:Ok - done that ...now I have 0 resources
If I were you in your shoes, I would try rebuilding the indexes by typeing "rebuild now" without the quotes in the command box. Also, you might want to consider posting your logs on here.
If you had a crash/error, then please report your logs so the developers can help fix it. The link to the information on how to post logs is in my signature. Good luck!
Ok - here you go - I think the logs should be attached
4188.Archive.zipThanks guys
By the way, which command line are you talking about[View:http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/75/4251.Indexer.log:550:0]
TimNorman01:which command line are you talking about
The command bar is the the text field in the toolbar, to the right of the search button. You can type various commands into it to execute operations that have no UI. Among the useful ones are "update resources" and "rebuild index" (but type them without the double-quotes). The former will force the software to compare the resources on disk with the latest versions available and update them accordingly; the latter will force your library to re-index.
Director of Engineering for Enterprise and Operations
Cameron Watters:The command bar is the the text field in the toolbar, to the right of the search button. You can type various commands into it to execute operations that have no UI. Among the useful ones are "update resources" and "rebuild index" (but type them without the double-quotes). The former will force the software to compare the resources on disk with the latest versions available and update them accordingly; the latter will force your library to re-index.
Cameron
Every time I type "Update Resources" or "Update Now" into the command line and hit ENTER, A-8 initiates a Basic Search for the word I entered.
Enable-and-Submit-Log-Files | Install
JackCaviness:Every time I type "Update Resources" or "Update Now" into the command line and hit ENTER, A-8 initiates a Basic Search for the word I entered.
A couple of thoughts:
1) make sure you're not actually typing the double quotes; I just used them to mark the boundaries of the command
2) if you type the text and pres return, the correct thing won't always happen; it's best to type the command and then select the matching item from the list of suggestions; this should ensure that the right thing happens.
Cameron Watters: 1) make sure you're not actually typing the double quotes; I just used them to mark the boundaries of the command 2) if you type the text and pres return, the correct thing won't always happen; it's best to type the command and then select the matching item from the list of suggestions; this should ensure that the right thing happens.
That is the way I performed the operation, and it did not work. I notice that the command appears at the top of the suggestion list in Windows, but at the bottom in the Mac. The command works in Windows, but initiates a library search in the Mac.
Ok - so it's not just me who can't get this to work on the Mac
Hence my original question about which command line
Any other ideas, or do I just wait for the next update?
Thanks guys
I've done this....and it still does a search
Thanks for sticking with this - hopefully we'll get it cracked
By the way, did the logs I posted make any sense?
Mine did the same thing.
TimNorman01:I've done this....and it still does a search
Yes, something's not right. Jack reported the same thing! :(
I just did this to test it out. There is no blue icon in the menu bar, BUT if I open my logs, I see L4 is checking the serves for updated resources.
Those of you reporting "no response" can you run the command and check your logs?
In reading the logs, I noticed a couple instances where it found an "unknown" resource and a few times it said, "resource could not be opened". It did find one resource to update, but now the logs show a lot of WARNING messages when it tries to index. I am attaching logs in case they are of some help.
4454.Archive.zip
Oh, FYI,
The blue menu icon did not show up while checking for updated resources, but once it found one to update, the blue icon did appear to indicate Logos was download. So it does seem to work on my end.
Joe Miller: I am attaching logs in case they are of some help.
I am attaching logs in case they are of some help.
I don't think your logs were attached bro!
Donovan R. Palmer:I don't think your logs were attached bro!
Lads first-time forumer on here. Just tried all that's been suggested on here and stil struggling. Appreciating the efforts though.
PS How do i get and send in my logs?