Just that.
Yes, and Logos knows there is a bug. Send email or phone them to let them know you are one with the problem. They'll give you your credit.
Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."
OK thanks.
I already dealt with customer service last week, they posted, then I received email stated the problem and that I was taken care of and link showing connection to credit. That was all taken care of then a few hours ago I got another email directing me to complete profile which still showed 90%. I think the email may have went out to everyone that didn't have profile completed, in my case I posted and old photo which completed everything and I do not have the partial profile % showing. Maybe it will get sorted again, maybe you need to post a profile photo. Just a thought.
Rog (BlueBird)
Rog {BlueBird}
Yes, and I have given up trying to fill it out.
Was it sent to everyone. From what I know I've finished my profile... when the original blog came out it said I had only 40% complete... filled in everything and that message no longer appeared but now with that email I'm wondering if there's something missing.
Are people getting the $20 voucher already? I thought the blog stated that they would be released mid-Septemer. Has anyone received their $20 credit?
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I got one but when i went there there was no indication it was incomplete.
-Dan
St. Jerome's House † Install
Same with me. I think it went out to everyone.
Pastor, Cornerstone Baptist Church, Clinton, SC
Mine's complete. No voucher. Another thread in this forum says the credit will happen mid-Sept.
Grace & Peace,BillMSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050MaxiPhone 12 Pro Max 512GbFire 10HD 64GB 7th Gen
I, too, received an email. I talked with a very helpful person in Customer Service, whose name I've managed to forget. She spent a lot of time trying to figure out what was wrong. Perhaps my certificate will be approved. I hope so.
I received one telling me I had finished the survey BUT not to forget to complete my faithlife profile. The thing is the profile has already been completed. The only option I get when I log in is "Edit Profile" nothing more. I double checked the information and everything they wanted us to provide I put. So it must be a mistake or just a general email that goes out to everybody.
DAL
Same thing here. I sent an email to Customer Support, but they only suggestion they could make was to log out after updating the profile, which would then refresh the page. But I don't see a "log out" button.
James Milne Smith:Same thing here. I sent an email to Customer Support, but they only suggestion they could make was to log out after updating the profile, which would then refresh the page. But I don't see a "log out" button.
Drop down the arrow beside your name (top right). That exposes the Sign Out option:
I got the same email, James. Signed out and back in, but it didn't change anything.
DAL:I received one telling me I had finished the survey BUT not to forget to complete my faithlife profile. The thing is the profile has already been completed. The only option I get when I log in is "Edit Profile" nothing more. I double checked the information and everything they wanted us to provide I put. So it must be a mistake or just a general email that goes out to everybody.
Have the same problem. Dropped an email to CS. Will see what they have to say.
Enable-and-Submit-Log-Files | Install