How to change payment method?

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Posts 216
Dan | Forum Activity | Posted: Wed, Sep 11 2013 9:41 AM

How do I change the payment from one credit card to another for an order I have already placed? This used to be simple process, but I can't seem to figure out how to do it now with the website changes.

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TCBlack | Forum Activity | Replied: Wed, Sep 11 2013 9:45 AM

Go to logos.com >> click your name in the top right corner >> Click account settings >> look down at default billing and shipping (right side of the page) and click CHANGE.

Or click here:

https://www.logos.com/account/billing 

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Posts 216
Dan | Forum Activity | Replied: Wed, Sep 11 2013 10:02 AM

TCBlack:

Go to logos.com >> click your name in the top right corner >> Click account settings >> look down at default billing and shipping (right side of the page) and click CHANGE.

Or click here:

https://www.logos.com/account/billing 

I tried that, but it only allows you to change EVERY PAST order or change your default credit card for ALL FUTURE orders.

But I want to edit one or two orders that have already been placed, i.e. how do I change the credit card for a community pricing order I placed 2 years ago which is now being processed without changing every other order or losing my CP price?

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Pam Larson | Forum Activity | Replied: Wed, Sep 11 2013 10:33 AM

Good question. There used to be an "edit" button next to the order price, now it's just "delete".

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TCBlack | Forum Activity | Replied: Wed, Sep 11 2013 10:33 AM

Dan:
But I want to edit one or two orders that have already been placed, i.e. how do I change the credit card for a community pricing order I placed 2 years ago which is now being processed without changing every other order or losing my CP price?

Ah, granular changes.

Go to https://www.logos.com/account, look at your OPEN ORDERS.

just below the price is a small order number, click that. 

On the page that opens (an address like https://www.logos.com/checkout/prepub/edit/billing/<order number> )

Look for the green NEW CARD button under billing information.  you should be able to add a card or select a different one there.

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TCBlack | Forum Activity | Replied: Wed, Sep 11 2013 10:42 AM

Pictures if they help:

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Posts 216
Dan | Forum Activity | Replied: Wed, Sep 11 2013 9:13 PM

TCBlack,

Your method does work, but there is no way to see more than 4 products: 2 pre-pubs & 2 community pricing is what it looks like to me.

It's hard to believe you can't scroll through the list somehow or that you can only access 4 of your ordered products that way!

Posts 8610
TCBlack | Forum Activity | Replied: Thu, Sep 12 2013 8:24 AM

Dan:

TCBlack,

Your method does work, but there is no way to see more than 4 products: 2 pre-pubs & 2 community pricing is what it looks like to me.

It's hard to believe you can't scroll through the list somehow or that you can only access 4 of your ordered products that way!

OK it's even worse, but doable for more ( I don't have that many so I can't really confirm)

  1. Start at https://www.logos.com/account/orders/prepubs
  2. Click the title of the book under SUMMARY
     
  3. On the product page, click the date and price of your pre-order
  4. Click the CHANGE button on the product order page.

If you're tricky you can do it yourself easier.  use the following URL+Order #. Of course you have to be able to find your order number. 

https://www.logos.com/checkout/prepub/edit/billing/<order#>

Truth Is Still Truth Even if You Don't Believe It

Check the Wiki

Warning: Sarcasm is my love language. I may inadvertently express my love to you.

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