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Posts 91
David Mullens | Forum Activity | Posted: Tue, Oct 1 2013 8:51 PM

Hi All,

Tonight I thought I would create a newsletter for my group. I was able to create one without any problems. I saved it. Then later I went back to edit it and I couldn't. It keep creating a new newsletter instead. I can see the newsletter in the newsletter list, but I can't go back and edit it.

Any suggestions, insight, or help is appreciated.

Posts 13
LogosEmployee
John Nobile | Forum Activity | Replied: Tue, Oct 1 2013 11:09 PM

Hi David,

Thank you for taking the time to report the problem with Newsletters on Faithlife. I have confirmed the issue and will work with the team to get it fixed as soon as possible. I'll post an update here when that is done.

Thanks again for the report!

John Nobile

Posts 13
LogosEmployee
John Nobile | Forum Activity | Replied: Wed, Oct 2 2013 11:28 AM

Hi David,

The issue should be fixed now. To test, let me know if this works for you:

Edit your DRAFT newsletter:

And then "Save Draft":

Then preview the newsletter to make sure your changes were saved:

Thanks,

John

Posts 91
David Mullens | Forum Activity | Replied: Wed, Oct 2 2013 12:30 PM

I couldn't edit my original newsletter. My first newsletter still gives me the same behavior, but I created a new one, put in some text, "save draft" and I was able to go back in and edit later. Seems like it is fixed. Thanks!

Posts 6484
Forum MVP
Lynden Williams | Forum Activity | Replied: Wed, Oct 2 2013 12:33 PM

How do you activate the newsletter? I am not seeing the widget in the sidebar.

Everything ever written in Religion and Theology formatted for Logos Bible Software.Logos Youtube Channel

Posts 13
LogosEmployee
John Nobile | Forum Activity | Replied: Wed, Oct 2 2013 12:45 PM

David Mullens:

I couldn't edit my original newsletter.

Once a newsletter is published, it cannot be edited.

Posts 13
LogosEmployee
John Nobile | Forum Activity | Replied: Wed, Oct 2 2013 12:46 PM

Lynden Williams:

How do you activate the newsletter?

Newsletters become visible to the group and sent out via email when you click "Send" from the Newsletter Editor.

Posts 91
David Mullens | Forum Activity | Replied: Wed, Oct 2 2013 12:55 PM

That's the thing...I never published it. I had started working on it, then saved the draft. When I went to edit it again, it seemed to create a new newsletter. I thought I might be able to pull off the info I had in it (after logos got the issue resolved), but no go. It still shows up and has an "edit" button, but I can't.

Posts 407
Ray from Faithlife | Forum Activity | Replied: Wed, Oct 2 2013 2:14 PM

Lynden Williams:

How do you activate the newsletter? I am not seeing the widget in the sidebar.

Should be in the header. It might be towards the end, and require you to click on the drop-down arrow (pictured). That's where I found mine. 

RD3

Logos Marketing | ray.deck@logos.com

Posts 6484
Forum MVP
Lynden Williams | Forum Activity | Replied: Wed, Oct 2 2013 2:24 PM

Thanks Ray. Strange, I had never seen that arrow there before.

Everything ever written in Religion and Theology formatted for Logos Bible Software.Logos Youtube Channel

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