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Graham Criddle | Forum Activity | Posted: Thu, Oct 31 2013 12:12 PM

Whenever I try and look at my daily readings in the Verbum app I just get a message saying its "loading".

This is on an HTC Desire HD phone running Android 2.3.5 and Verbum 2.6.7.

I have just deleted and reinstalled the app and the problem persists.

I can see the reading plans in the Bible and Faithlife app on the same phone.

Any ideas what could be going on here?

Thanks, Graham

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Drew Hannay | Forum Activity | Replied: Thu, Oct 31 2013 12:46 PM

The daily readings screen will show "Loading" until the library has completed an update successfully. Unfortunately re-installing the app starts that process over, so that's unlikely to help in this case.

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Graham Criddle | Forum Activity | Replied: Thu, Oct 31 2013 3:08 PM

Drew Hannay:
The daily readings screen will show "Loading" until the library has completed an update successfully

Thanks Drew

I can't see any indication that the library is doing an update. Is there anything I should be looking for?

Drew Hannay:
Unfortunately re-installing the app starts that process over, so that's unlikely to help in this case.

Useful to know!

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Drew Hannay | Forum Activity | Replied: Thu, Oct 31 2013 3:37 PM

I would expect you to see a progress bar when viewing the library list. If that's not happening, it's possible that killing the app and restarting it might help.

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Graham Criddle | Forum Activity | Replied: Thu, Oct 31 2013 4:36 PM

Thanks Drew

Drew Hannay:
I would expect you to see a progress bar when viewing the library list

There's a progress bar shown for a couple of seconds and then it disappears. The daily reading screen still shows Loading

Drew Hannay:
If that's not happening, it's possible that killing the app and restarting it might help.

I killed the app and restarted it and the problem persists.

But I went to send through support info (which I have done) and - while doing that - I received a message saying the library had updated (so that may well have been the issue). Going back to the Daily Reading plans the screen is blank - but using the Add button I can add the Reading Plans back in and they appear correctly.

So I don't really understand what was going on but it seems to have been resolved.

Thanks for the support, Graham 

Graham

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Scott W Fischer | Forum Activity | Replied: Fri, Nov 15 2013 4:10 AM

For me, it's the Faithlife pane that is no longer updating.  The Library, Daily Readings and News tabs are call current, but no matter what I choose in the Faithlife tab, it's blank.  This used to work fine, but has been several weeks since there's anything there.

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