Support Suggestion #1: Default Logging toggled in the help menu

TCBlack
TCBlack Member Posts: 10,980 ✭✭✭
edited November 2024 in English Forum

I have a boilerplate that pumps out directions to enable logging every time I hit a few keys. It looks like this:

[quote]Please enable Logging (http://wiki.logos.com/Diagnostic_Logging ). 

Replicate the problem, but do not restart Logos until you've moved or uploaded your logs. (Logos rewrites logs when it starts).

Then upload your logs ( http://wiki.logos.com/Uploading_Logs) so we can take a look.  

Thanks. 

Today I noticed that Logos has a "report a problem" link in the help menu. Judging from how many times I've hit that boilerplate text It seems like either Logging should already be on by default, OR it should be a switch in the help menu "Turn on diagnostic logging" / "Turn off diagnostic logging" (Or both: default it to on).

From there I could make further suggestions which are perhaps more problematic, I'll save them for some other posts to keep them focused.

Hmm Sarcasm is my love language. Obviously I love you. 

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,180

    TCBlack said:

    Judging from how many times I've hit that boilerplate text It seems like either Logging should already be on by default, OR it should be a switch in the help menu "Turn on diagnostic logging" / "Turn off diagnostic logging"

    Good suggestion, but the default should be "off" because there is an overhead and we would have to include turning it off as a performance enhancement!

    Dave
    ===

    Windows 11 & Android 13

  • Angela Murashov
    Angela Murashov Member Posts: 1,532 ✭✭✭

    TCBlack said:

    Today I noticed that Logos has a "report a problem" link in the help menu. Judging from how many times I've hit that boilerplate text It seems like either Logging should already be on by default, OR it should be a switch in the help menu "Turn on diagnostic logging" / "Turn off diagnostic logging" (Or both: default it to on).

    I will create a case for this suggestion.

  • TCBlack
    TCBlack Member Posts: 10,980 ✭✭✭
    https://community.logos.com/discussion/comment/590704#Comment_590704

    Dave Hooton said:

    Good suggestion, but the default should be "off" because there is an overhead and we would have to include turning it off as a performance enhancement!

    I really don't want to have to agree with you Dave. But I do. [:p]

    Kind of.  

    An alternative would be to somehow make it plain obvious that Logging is an option, during the first login dialog:

    [quote]Username:

    Password:

    Turn on diagnostic logging? Y/N

    That's probably more trouble than it's worth.

    Hmm Sarcasm is my love language. Obviously I love you. 

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