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Matt Bergh | Forum Activity | Posted: Sun, May 11 2014 7:42 PM

My church's database of songs is a mess. We have many duplicate songs and some are missing lyrics and such. I want to delete all the songs off the database and rebuild from scratch. Is there any way to do so? Thanks.

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Scott Alexander | Forum Activity | Replied: Mon, May 12 2014 8:41 AM

Matt Bergh:
We have many duplicate songs and some are missing lyrics and such.

Can you provide an example of a song title that is duplicated? I'd like to take a look to make sure we don't have a bug which allows duplicates. 

Posts 7
Matt Bergh | Forum Activity | Replied: Mon, May 12 2014 2:35 PM

I am not talking about your database, I am talking about the songs that are stored on our account under My Songs. I want to be able to access all the songs in that section at the same time without having to search for each song.  And when I say duplicates I mean of the same song and version but different lyrics like I have a few songs that are the same version but one has part of the lyrics taken out and the other does not.

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Scott Alexander | Forum Activity | Replied: Mon, May 12 2014 2:44 PM

Right, I understand. I was asking for an example song title so I could look to see how many near matches are in your groups "My Songs" database. Songs are to be unique by title for each group. Therefore, you cannot have two song's named "Amazing Grace" with different lyrics. If you wanted two versions you would need to name them uniquely (e.g. "Amazing Grace 1" and "Amazing Grace 2"). 

Sometimes users end up with very similarly named songs, distinct only by some spacing or a comma, and these appear to be dupes in the entry helper. In this case I would recommend using the right click option to remove the song.

Does this help?

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Matt Bergh | Forum Activity | Replied: Mon, May 12 2014 3:14 PM

So can I or can't I delete all my songs at once? I want to clean "My songs"  out and start building it up again from scratch.

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Scott Alexander | Forum Activity | Replied: Mon, May 12 2014 3:20 PM

This is not supported by the UI. I can have someone here do it for you. 

Posts 7
Matt Bergh | Forum Activity | Replied: Tue, May 13 2014 10:41 AM

Can you send a suggestions to add an option in a future update then? I think this is something that users should have control of.

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Matt Bergh | Forum Activity | Replied: Thu, May 15 2014 2:09 PM

Just to let you know that all our songs are gone and I never gave permission for you to do so. For future issues I suggest you don't delete someone's database unless they give you permission.

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Josh Edwards | Forum Activity | Replied: Thu, May 15 2014 5:04 PM

Matt, isn't that what you asked them to do?  You clearly asked about doing it yourself and stated, "I want to delete all the songs off the database and rebuild from scratch."  It's there in your original post.  Now that it's done you want to complain?  Isn't that what you wanted in the first place?  I believe Scott and the team were just doing what you wanted done.  Your third post on the same page says, "I want to clean "my songs" out and start building it up again from scratch.  I understand they probably should have cleared it with you before, however, this achieved the goal you intended in the first place.  Have a great evening!

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Scott Alexander | Forum Activity | Replied: Thu, May 15 2014 9:24 PM

Matt Bergh:
Just to let you know that all our songs are gone and I never gave permission for you to do so. For future issues I suggest you don't delete someone's database unless they give you permission.

My apologies, I must have misunderstood your request. The songs aren't truly gone, we can restore them if you wish. I'll follow up offline tomorrow. 

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Matt Bergh | Forum Activity | Replied: Fri, May 16 2014 9:41 AM

No its fine. We are already rebuilding like we wanted. The whole point of the post was that I wanted to know how I can do this myself and since I can't I was hoping you guys can give us the control in the UI to do so in the future. 

Posts 7
Matt Bergh | Forum Activity | Replied: Wed, Jun 4 2014 11:42 AM
Can you guys restore our songs? Its been harder then we expected
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Scott Alexander | Forum Activity | Replied: Wed, Jun 4 2014 2:31 PM

Following up offline.

Posts 5
Jess Rollema | Forum Activity | Replied: Thu, Sep 4 2014 1:33 PM

We are still transitioning completely to Proclaim but we went ahead and imported all the songs we had from Media Shout (regrettably). We don't use but 10% of them. Can we have our song library cleaned/wiped/deleted so we can continue our training without a few thousand song in there? Thanks.

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Scott Alexander | Forum Activity | Replied: Thu, Sep 4 2014 2:32 PM

Jess Rollema:

We are still transitioning completely to Proclaim but we went ahead and imported all the songs we had from Media Shout (regrettably). We don't use but 10% of them. Can we have our song library cleaned/wiped/deleted so we can continue our training without a few thousand song in there? Thanks.

Following up offline.

Posts 1
Diane Fraser | Forum Activity | Replied: Sat, Feb 13 2021 2:27 PM

Hi.  I am hoping that this is something that you can actually do for us.  We have a total mess of a database and would like to clear it out.

If you could follow up with me offline, that would be great.

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