Something is wrong. This book says 0.00 but when I add it to my cart it tries to charge me.

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This post has 17 Replies | 2 Followers

Posts 389
James C. | Forum Activity | Posted: Thu, Jun 5 2014 5:24 AM

A Portrait of the Artist as a Young Man by James Joyce

This book shows up as $0.00 but when I add it to my cart it shows a cost of 6.20 (Academic discount).

Here is a screen shot.

Posts 1945
Mark | Forum Activity | Replied: Thu, Jun 5 2014 5:26 AM

The link brings me to the same page but the price is $8.95.  I have no idea how it ever was $0 for you.

Posts 244
JC54 | Forum Activity | Replied: Thu, Jun 5 2014 5:31 AM

same here, on the overview page it shows up as 0,00. But when you click the title for the description it costs 6,20.

Posts 1829
mike | Forum Activity | Replied: Thu, Jun 5 2014 7:17 AM

I was able to check out with $0. No problem. Just click the "download arrow" under quick buy.

Posts 2054
GaoLu | Forum Activity | Replied: Thu, Jun 5 2014 7:34 AM

Same book with two prices?  I added them both to my cart and bought the free one.  Odd.  

Posts 2762
Erwin Stull, Sr. | Forum Activity | Replied: Thu, Jun 5 2014 7:42 AM

Gao Lu:

Same book with two prices?  I added them both to my cart and bought the free one.  Odd.  

There must be something wrong with the website. I noticed the same thing and did as you did.

Posts 10031
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Jun 5 2014 7:54 AM

 

James C.:

A Portrait of the Artist as a Young Man by James Joyce

This book shows up as $0.00 but when I add it to my cart it shows a cost of 6.20 (Academic discount).

James, there seem to be two resources with the same name in Logos: https://www.logos.com/products/search?q=portrait+of+the+artist&start=&sort=pricelo&pageSize=15 Your link and your screenshot simply don't match.

The free version is https://www.logos.com/product/42927/a-portrait-of-the-artist-as-a-young-man EDIT: it's more complicated than that, you need to go via the search results, see posts below /EDIT

Running Logos 8 latest beta version on Win 10

Posts 21917
Forum MVP
Graham Criddle | Forum Activity | Replied: Thu, Jun 5 2014 8:02 AM

Hi NB

NB.Mick:

The product at that link shows as $6.20 for meSmile

While there are two results from the search you provide - one showing free and the other showing a cost - they both seem to link to the same product page.

Graham

Posts 27676
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Jun 5 2014 8:07 AM

See here:

OSX & iOS | Logs |  Install

Posts 1829
mike | Forum Activity | Replied: Thu, Jun 5 2014 8:20 AM

Posts 10031
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Jun 5 2014 8:20 AM

Graham Criddle:

Hi NB

NB.Mick:

The product at that link shows as $6.20 for meSmile

While there are two results from the search you provide - one showing free and the other showing a cost - they both seem to link to the same product page.

Graham

I think you are right, since the non-free version now tells me I own it. the product page lists an SKU of 42927, whereas the buy-buttons from the search go to 42889 (free) and 42888 (not free)

 

Running Logos 8 latest beta version on Win 10

Posts 295
LogosEmployee
Toby Steele (Faithlife) | Forum Activity | Replied: Thu, Jun 5 2014 8:39 AM

I'm replicating this and have opened a case.

Posts 126
James Milne Smith | Forum Activity | Replied: Thu, Jun 5 2014 9:26 AM

A case of scotch?

Posts 1945
Mark | Forum Activity | Replied: Thu, Jun 5 2014 10:07 AM

No matter what link I click on in this thread, the price is always the same:  8:95

Posts 2762
Erwin Stull, Sr. | Forum Activity | Replied: Thu, Jun 5 2014 10:18 AM

Mark:

No matter what link I click on in this thread, the price is always the same:  8:95

If you add each book to your cart individually, and view your cart, you should see both (one for $8.95 and another for $0.00). Remove the $8.95 book and checkout with the $0.00 book. It should work that way until Logos corrects the issue.

Posts 295
LogosEmployee
Toby Steele (Faithlife) | Forum Activity | Replied: Thu, Jun 5 2014 11:24 AM

The free version of this resource was created in error. It should no longer be available on the website. Please let us know otherwise. Thanks!

Posts 2762
Erwin Stull, Sr. | Forum Activity | Replied: Thu, Jun 5 2014 1:51 PM

Toby Steele:

The free version of this resource was created in error. It should no longer be available on the website. Please let us know otherwise. Thanks!

Hi Toby; Thanks for the clarification. I've already downloaded this for $0.00, however, learning that this was an error, Logos can reclaim it from my library if desired.

Thanks again.

Posts 1178
David Wilson | Forum Activity | Replied: Thu, Jun 5 2014 3:00 PM

Fixed : no longer a free version visible (already had this title).

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