I had a simple task today - change software password. On any other site it takes 2 minutes max. Not on Logos.com!
When one signs in, a hodge-podge of account settings is presented:

with the proliferation of LOGOS' websites (logos.com, Biblia, Vyrso, Faithlife, Noet, etc.) each interconnected, but with different passwords it took me 15 minutes to finally find where to change the password for Logos application. Literally, the last place one expects it to find - at the bottom of the page:

Ironically, I had to use the search feature to find how to change password.
All I can say is, I expected more from a company that prides itself on Customer service. Please take a look at Apple, Amazon or any other company that also owns multiple brands. Guess what, their user interface is understandable and intuitive.