Logos 5 for Mac Crash - please help.

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Posts 39
Peter Banks | Forum Activity | Posted: Mon, Aug 25 2014 4:49 AM

My Logos crashes every time I try to use it.  It is when loading the GUI, or appears to be.  It never fully finishes loading.  I am attaching my log.  I am using my iMac and OS 10.9.4.  This problem began happening yesterday on 8/24/14.  Please help.

2703.LogosLogs.HollyBanks.20140825-074014.zip

Posts 26196
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Aug 25 2014 6:56 AM

That's a difficult one, to do with Audio. If Logos do not respond on Monday get in touch with Technical Support.

Dave
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Windows 10 & Android 8

Posts 3183
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Aug 25 2014 8:24 AM

Hi Peter,

Is Logos trying to open to a previously opened layout? If so try opening to a blank layout and then navigate to the homepage. You can open to a blank layout by pulling up the sign in window on launch. Open Logos from the applications folder with the Command key held down long enough for the sign in window to appear. POst new logs if it crashes at blank layout. 

 

Posts 39
Peter Banks | Forum Activity | Replied: Mon, Aug 25 2014 1:49 PM

Hey Tommy,

That actually helped/worked.   Now it will even launch to the previously opened layout, like I want it to.  THANKS!

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