Logos 5 keeps crashing on startup

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Posts 167
Randall Lind | Forum Activity | Posted: Sat, Aug 30 2014 8:54 AM

I just installed this the other night on my new laptop and it open etc. I close it and went to bed. Now when I click  on it I get a windows saying this program as stopped working. I can't even open it now. It also crash on reboot of laptop not just when I click on the icon.

Posts 4604
Forum MVP
Fred Chapman | Forum Activity | Replied: Sat, Aug 30 2014 9:05 AM

Is logos generating any logs? If so, please post them.

Posts 3154
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Sep 1 2014 10:46 AM

Hi Randall,

Please try opening Logos to a blank layout, if it opens fine quit the program, wait a couple of minutes, and restart it normally. You can open to a blank layout by holding the control key down while you open the program. Keep the control key held down long enough for the sign in window to appear. You'll see the blank layout option there. 

 

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