New resources not downloading

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MJ. Smith | Forum Activity | Replied: Mon, Oct 27 2014 12:14 PM

Geo Philips:

That being said, does that mean that there are many Logos 5 users now sitting with potentially unwanted data on their disks because they do not have Logos 6? I am not sure I would be fine with that (I bought 6 today.) 

Most of the "L6"  data is tagging within the resources.. Those not upgrading to L6 will not receive the new datasets but they will receive the updated resources whether or not they have purchased a base pack/crossgrade/ etc. to activate the features using the data. This is no different than before.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Geo Philips | Forum Activity | Replied: Mon, Oct 27 2014 12:17 PM

MJ. Smith:

Most of the "L6"  data is tagging within the resources.. Those not upgrading to L6 will not receive the new datasets but they will receive the updated resources whether or not they have purchased a base pack/crossgrade/ etc. to activate the features using the data. This is no different than before.

Yes that is true. Makes sense when you consider it from the updated resource perspective.

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Keith Larson | Forum Activity | Replied: Mon, Oct 27 2014 12:21 PM

I have noticed many of the new features are not working as they do in the demo videos. I assume this is because not only are new resources not downloading, but data sets as well. Is this the case?

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Geo Philips | Forum Activity | Replied: Mon, Oct 27 2014 12:22 PM

Yes, it looks like some are downloading issues and others are licensing issues. I am sure it will be fixed soon. 

Keith Larson:

I have noticed many of the new features are not working as they do in the demo videos. I assume this is because not only are new resources not downloading, but data sets as well. Is this the case?

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Mike Pettit | Forum Activity | Replied: Mon, Oct 27 2014 12:45 PM

My upgrade just started downloading, only 4.45 gigs to go.

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Geo Philips | Forum Activity | Replied: Mon, Oct 27 2014 12:57 PM

Mine is done. Did not have that much to download, given that I am on measly Gold. 1.64 GB or thereabouts.

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John Kight | Forum Activity | Replied: Mon, Oct 27 2014 1:12 PM

Mine is downloading as well. 6.30 GB

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LogosEmployee

Resource downloads should be working again now.

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David Taylor Jr | Forum Activity | Replied: Mon, Oct 27 2014 1:17 PM

Bradley Grainger (Faithlife):

Resource downloads should be working again now.

Yes, mine are downloading as we speak! Exciting!

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Jeromy Waunch | Forum Activity | Replied: Mon, Oct 27 2014 1:18 PM

I'm not sure if the reference to the resources working in Logos 5 was a typo, or if you meant to say that they work for Logos 6.  If I update them now, and then upgrade to version 6 tonight, will I need to redownload them again after install?

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Todd White (Faithlife) | Forum Activity | Replied: Mon, Oct 27 2014 1:20 PM

Jeromy Waunch:
If I update them now, and then upgrade to version 6 tonight, will I need to redownload them again after install?

All of the resources you download will work in Logos 6. Once you upgrade you will have another, most likely small, download for the new resources and data sets in Logos 6.

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MJ. Smith | Forum Activity | Replied: Mon, Oct 27 2014 2:22 PM

Geo Philips:

Mine is done. Did not have that much to download, given that I am on measly Gold. 1.64 GB or thereabouts.

Those of us on Gold were precisely in the middle in L5 ... we've been demoted to the bottom half by the Collectors Edition So I guess we are now "measly"Sad We need to lobby for an added low end product to regain our statusWink Gold owner of the world unite!!

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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TCBlack | Forum Activity | Replied: Mon, Oct 27 2014 2:44 PM

MJ. Smith:
Gold owner of the world unite!!

I'm in!

Hmm Sarcasm is my love language. Obviously I love you. 

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TCBlack | Forum Activity | Replied: Mon, Oct 27 2014 2:44 PM

MJ. Smith:
Gold owner of the world unite!!

I'm in!

Hmm Sarcasm is my love language. Obviously I love you. 

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Mark Smith | Forum Activity | Replied: Mon, Oct 27 2014 2:47 PM

Keith Larson:
I have noticed many of the new features are not working as they do in the demo videos. I assume this is because not only are new resources not downloading, but data sets as well. Is this the case?

Correct. Try typing Update Now in the Command bar then hit Enter. That will probably trigger a dataset or additional resource download. (It did for me at any rate.)

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Mark Smith | Forum Activity | Replied: Mon, Oct 27 2014 2:49 PM

MJ. Smith:
we've been demoted to the bottom half by the Collectors Edition

Oh, no! Gasp! Not the dreaded loss of status!

Actually I am in L5 Platinum. Who knows where I'll be in L6? I can't afford to keep up this status chasing. ;)

Pastor, North Park Baptist Church

Bridgeport, CT USA

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David Taylor Jr | Forum Activity | Replied: Mon, Oct 27 2014 3:15 PM

Mark Smith:

MJ. Smith:
we've been demoted to the bottom half by the Collectors Edition

Oh, no! Gasp! Not the dreaded loss of status!

Actually I am in L5 Platinum. Who knows where I'll be in L6? I can't afford to keep up this status chasing. ;)

Now guys....  Surprise

Teacher, Ministry Leader, Student, Author, Husband

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SteveF | Forum Activity | Replied: Mon, Oct 27 2014 7:07 PM

Mark Smith:
I agree that this is rather less that we'd expect on launch day.

No - sorry Mark, But this is what happens on EVERY Logos launch day!

It is exactly what one has coem to expect.

...because it has been happening exactly like this for many years now...and yes I always appreciate the very sincere apologies.Smile

[Apparently the only ones who were able to access any "stuff" this time were the early beta testers?]

And LOVE that massive resource download during that same 24-48 hour period--another stroke of marketing "genius"?

[with Logos since freebie version 1.6 and full Base version 2.0]

.

Regards, SteveF

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JT (alabama24) | Forum Activity | Replied: Mon, Oct 27 2014 7:40 PM

Mark Smith:

MJ. Smith:
we've been demoted to the bottom half by the Collectors Edition

Oh, no! Gasp! Not the dreaded loss of status!

Actually I am in L5 Platinum. Who knows where I'll be in L6? I can't afford to keep up this status chasing. ;)

Does L6 come in Crayola? Stick out tongue

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MJ. Smith | Forum Activity | Replied: Mon, Oct 27 2014 7:49 PM

alabama24:

Does L6 come in Crayola? Stick out tongue

Don't be silly. It comes in the more environmentally friendly pastel sidewalk chalks.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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