[resolved]Bug Mobile Ed Videos

Page 1 of 1 (7 items)
This post has 6 Replies | 2 Followers

Posts 440
Lewis Harper | Forum Activity | Posted: Tue, Oct 28 2014 4:29 AM

Mobile Ed Videos does not work on MacBook Pro OS X 10.10

Posts 150
LogosEmployee
Todd White (Faithlife) | Forum Activity | Replied: Tue, Oct 28 2014 10:00 AM

We have heard a couple of reports with regards to videos on 10.10. We will look into the issue and see if we can reproduce. See also https://community.logos.com/forums/t/93041.aspx.

Posts 2830
Don Awalt | Forum Activity | Replied: Tue, Oct 28 2014 1:14 PM

I also have a MacBook pro, Verbum 6.0 build 3700, OS X Yosemite, and the mobile ed videos do not play at all. I just get a screen shot but pressing play does nothing.

Posts 1
Brian Langhoff | Forum Activity | Replied: Tue, Oct 28 2014 4:06 PM

Todd,

This issue affects all videos within Logos 6. I am running 10.9 and the videos will not play in Mobile Ed, QuickStart, etc.

https://www.dropbox.com/s/6o5r52kj6tjj0iy/Screenshot%202014-10-28%2015.45.47.png?dl=0

I also noticed this on Windows, it only plays the audio for videos.

https://www.dropbox.com/s/ur7fztbvwnuw1fn/Screenshot%202014-10-28%2016.05.37.png?dl=0

Thanks,

Brian

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Oct 28 2014 10:49 PM

I am running Logos 6 on Yosemite on my personal late 2008 Macbook and was able to view at least the intro video to Mike Heiser's OT291 course this evening. I watched the first 15 seconds or so fine.

(I was actually trying to not do some work in the evening, and just relax and learn something :) )

That said, I'll double check in the morning and we'll keep trying to find out why there are issues for some users.  I really am not sure why it worked for me…

Mobile Development Team Lead

Posts 440
Lewis Harper | Forum Activity | Replied: Wed, Oct 29 2014 4:58 AM

Tom,

Please view link posted by Todd White 

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Wed, Oct 29 2014 9:01 AM

Thanks Lewis… I thought it might be a codec issue, but I think based on discussions I've seen among some of our devs here the issue has more to do with program/panel scaling. The thread you linked to that Todd posted seems to validate that.

For future readers, see Andrew's response and following posts: https://community.logos.com/forums/p/93041/646474.aspx#646474

Mobile Development Team Lead

Page 1 of 1 (7 items) | RSS