The QuickStart for Logos Bible Software v.6 videos are not playing. Neither are the Logos Timesaving Tips videos that I had with v.5.
Anyone else having problems with viewing the videos once Logos 6 was installed?
Is the device you are trying to view them on connected to the web?
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Mark A. Copeland:Anyone else having problems with viewing the videos once Logos 6 was installed?
I am not able to reproduce this
What operating system are you using? Are you running the minimum system requirements for Logos 6? Logos 6 requires Windows 7 SP1 or Mac OS X 10.9, or later.
David Taylor Jr: Is the device you are trying to view them on connected to the web?
Yes.
Angela Murashov: Mark A. Copeland:Anyone else having problems with viewing the videos once Logos 6 was installed? I am not able to reproduce this What operating system are you using? Are you running the minimum system requirements for Logos 6? Logos 6 requires Windows 7 SP1 or Mac OS X 10.9, or later.
I am running OS Yosemite X on a MacBook Air (13-inch, Mid 2012), 2 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB, 500 GB SSD storage (APPLE SSD SM512E), with 61.18 GB available.
I am using the links in the Home Page to the videos and get Logos 5 information. I am using a Macbook Pro running Yosemite OS X 10.10.
Mark A. Copeland:The QuickStart for Logos Bible Software v.6 videos are not playing.
Same here. 2013 MBA, Logos 6, Yosemite OS
Jonathan Sine
Pastor - Squamish Baptist Church
2 Cor. 4.6
I am using the latest MacBook Pro, with Yosemite ... I can't get the Quickstart videos to play either.
And just to clarify, I am trying to access the videos through my library. They are listed there, but do not play.
Quick start videos will list but won't play in Yosemite. Is there an easier way to find them other than search?
It's strange that they fixed this in the last beta release, and now it doesn't work.
Lewis Harper: It's strange that they fixed this in the last beta release, and now it doesn't work.
Was the fix for Yosemite?
Yes it was for Yosemite in the last beta release. And both Mobile Ed Videos and QuickStart video worked just fine.
Can you provide a screen shot of what you see when attempting to play the videos?
Thank you,
Martin
Mac DeveloperFaithlife
Jim Manner: I am using the latest MacBook Pro, with Yosemite ... I can't get the Quickstart videos to play either.
I am also not able to play them from the Library. The length of the video shows as 00:00, and when I click it the spinning wheel shows for a time and then stops but the video won't play and still shows a zero duration. I am also on Yosemite on a mid-2013 Macbook Pro. I've put in a screenshot below, but unfortunately I couldn't capture the spinning wheel as it stopped before I was able to switch to Grab!
7870.quickstart.tiff
Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5
Martin Potter: Can you provide a screen shot of what you see when attempting to play the videos?Thank you, Martin
Can you provide a screen shot of what you see when attempting to play the videos?Thank you,
The video appears to load, but when I click on the play button nothing happens.
This is what I get. I'm unable to expand or play video.
Mark A. Copeland:The video appears to load, but when I click on the play button nothing happens.
Let's see if I can insert that screen shot:
I see a yellow triangle with an exclamation point in the upper right of your screen. If you hover over it, what does it say is happening?
If Logos is still indexing, you may just need to wait until it's done.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
Richard DeRuiter: I see a yellow triangle with an exclamation point in the upper right of your screen. If you hover over it, what does it say is happening? If Logos is still indexing, you may just need to wait until it's done.
Logos was indexing when I took the screen shot. But the problems with the videos not playing exist even when indexing is done and all items are synchronized and up to date.