BUG: visual copy no longer working

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This post has 15 Replies | 3 Followers

Posts 389
James C. | Forum Activity | Posted: Thu, Oct 30 2014 5:33 PM

All I get is a pinwheel spinning and then a blank screen.

Logos Bible Software 6.0 SR-16.0.0.3721

Windows 8.1

16G Ram

3.40GHz

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Forum MVP
Graham Criddle | Forum Activity | Replied: Thu, Oct 30 2014 5:34 PM

I have just noticed this as well.

Posts 15
Craig Lloyd | Forum Activity | Replied: Thu, Oct 30 2014 6:11 PM

Since I upgraded to the latest version that is all I get as well.

Posts 747
LogosEmployee
Sean Boisen | Forum Activity | Replied: Thu, Oct 30 2014 8:12 PM

I was also experiencing problems earlier, but it seems to be working now. If you encounter additional problems, please report them here.

Posts 4
Michael Rennie | Forum Activity | Replied: Thu, Oct 30 2014 8:58 PM

I am also experiencing this sometimes logos locks up and I have to use task manager to kill it Win 7 X 64

Posts 3
Jeremy Burks | Forum Activity | Replied: Mon, Nov 24 2014 7:00 PM
When I select a text to then sect visual copy the VC windows opens and this is all that's displayed. Nothing on the right pain or the left. some templates are unavailable Retry https://www.dropbox.com/s/pdsao8agdcsfn5t/Screen%20Shot%202014-11-24%20at%207.01.17%20PM.png?dl=0
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Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Nov 24 2014 7:03 PM

The servers are down. See the plethora of threads In this and the general forum. 

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Posts 14
Scot Ruffatto | Forum Activity | Replied: Tue, Nov 25 2014 8:11 AM

After the server crash my Visual Copy no longer works.  I get the error: "Some templates are unavailable.  Retry"  But no templates are showing.

Model Identifier: MacBook7,1

OS: Mavericks

 Processor Name: Intel Core 2 Duo

  Processor Speed: 2.4 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache: 3 MB

  Memory: 4 GB

Posts 7953
LogosEmployee

Visual Copy is still offline; please see this post for the current status: https://community.logos.com/forums/t/96696.aspx 

Posts 7953
LogosEmployee

Visual Copy is working again.

Posts 1
Hayden | Forum Activity | Replied: Fri, Feb 13 2015 8:48 PM

it is not working for me. :(

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Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Feb 13 2015 11:09 PM

Hi Hayden - and welcome to the forums

Hayden:

it is not working for me. :(

Sorry to hear you are having problems but the particular issue discussed in this thread was resolved in November 2014. I suggest you start a new thread in this forum providing as much details about the problem you are seeing. 

I've just tried it and it seems to work fine so I don't think it is a system-wide issue

Graham

Posts 24
Brian D Robbins | Forum Activity | Replied: Sun, Feb 15 2015 6:52 AM

This feature has stopped working for me again - when I try to "share" it via facebook it says "object moved" and it no longer appears in the posts.

Brian

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Feb 15 2015 7:03 AM

Brian D Robbins:

This feature has stopped working for me again - when I try to "share" it via facebook it says "object moved" and it no longer appears in the posts.

Brian

strange. Tongue Tied

in the meantime, try saving the image and manually uploading to FB. 

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Posts 21725
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Feb 15 2015 7:05 AM

Brian D Robbins:
This feature has stopped working for me again - when I try to "share" it via facebook it says "object moved" and it no longer appears in the posts.

I can reproduce this.

Alabama's suggestion is a good one. If that doesn't work I suggest you start a new thread so it can be looked at.

Posts 27446
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Feb 15 2015 7:14 AM

Graham Criddle:

 If that doesn't work I suggest you start a new thread so it can be looked at.

I agree with Graham, but in either case, a new thread should be created clearly explaining and documenting the bug / error. 

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