Visual Copy ProblemS

Page 1 of 3 (43 items) 1 2 3 Next >
This post has 42 Replies | 6 Followers

Posts 784
Cynthia in Florida | Forum Activity | Posted: Fri, Oct 31 2014 7:43 AM

Well, I have a couple of problems.

First, it seems that I don't have access to some visual copies that other have.  I have the core cross grade and the video shows that I should have access to more than the few that are showing up.

Looking at others' screen shots of their Visual Copy, I cannot duplicate what they are showing, including some plain images and any of the author images, even when trying to use the same text.

Secondly, and more important, every time I open Visual Copy, my Logos 6 Freezes, and I have to shut down via the process tree.

I am on a Windows 7 64 Bit PC

Thanks.

Cynthia

Romans 8:28-38

Posts 27009
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Oct 31 2014 7:52 AM

Cynthia in Florida:
First, it seems that I don't have access to some visual copies that other have.

Do you have a subscription to proclaim? Additional templates are provided when you have an active subscription.

Cynthia in Florida:
Secondly, and more important, every time I open Visual Copy, my Logos 6 Freezes, and I have to shut down via the process tree

Please enable and post logs. https://wiki.logos.com/Diagnostic_Logging 

OSX & iOS | Logs |  Install

Posts 150
LogosEmployee
Todd White (Faithlife) | Forum Activity | Replied: Fri, Oct 31 2014 8:11 AM

Cynthia in Florida:
Secondly, and more important, every time I open Visual Copy, my Logos 6 Freezes, and I have to shut down via the process tree.

Does it freeze when you open visual copy or when you close it? We have a known issue that we are working on fixing for freezing on close.

Posts 784
Cynthia in Florida | Forum Activity | Replied: Fri, Oct 31 2014 8:34 AM

Alabama:  No, I do not have a subscription to proclaim.  So basically, without Proclaim, Visual Copy is practically worthless?  All I have are a couple of colored frames that say ESV at the bottom (which is NOT good since I use NASB and even when I put an NASB verse, the ESV symbol is at the bottom.

Todd:  Yes, it freezes every time I try to close it, so thanks for letting me know you are working on it.  I won't bother with the log then.

Cynthia

Romans 8:28-38

Posts 3
Michael Rennie | Forum Activity | Replied: Fri, Oct 31 2014 8:56 AM

Visual copy does not work for me on my T420 Thinkpad Windows X64 Ultimate it locks up; it quite working after the last update. It also does the same on my desktop running Windows 8.1 Pro X64. Have to use task manager to shut down Logos in both cases hope they get this bug fixed soon.

Posts 784
Cynthia in Florida | Forum Activity | Replied: Fri, Oct 31 2014 9:12 AM

Okay. I'm back with more visual Copy issues.

When I do a visual copy for lemma...Nothing comes up.  Nada. 

I'm just wondering if these are bugs or if maybe we need to know a little more about exactly what this is supposed to be able to do from the text.  All I'm trying to do is recreate what I saw on the 18 videos and it won't work.

Cynthia

Romans 8:28-38

Posts 167
NYSERVANT | Forum Activity | Replied: Fri, Oct 31 2014 9:22 AM

Thank you for sharing this information.  I was afraid of this since the "print" feature in logos 5 froze often.  I think this has helped make the decision for me not to switch to Logos 6.  especially if the creative slides are only for proclaim. 

Posts 784
Cynthia in Florida | Forum Activity | Replied: Fri, Oct 31 2014 9:29 AM

Hello NYServant:

The visual copy seems to me to be the major issue here.  As for everything else except interactive media, for me...it is working fine, but this is a frustrating matter.  However, I feel kind of badly because I cannot tell if my issues are because of proclaim (which I don't have) or because they are bugs, so I just don't know without more info, which is what I guess I am trying to figure out.  On the side...the fact that the screens have ESV at the bottom is an issue for me because it is like a watermark...and I use NASB when I teach.

On the side, I will tell you this.  The crossgrade, which I got, is not very expensive at all and is worth it just for the propositional outline ALONE.  There are lots of other great features that I am loving as well, but it seems like the interactive media (which I think I am missing some of), and this visual copy is going to take them a little time to sort out.

BTW...from one (former...although is anyone ever REALLY a former) NYer to another...hello and many blessings.

Cynthia

Romans 8:28-38

Posts 9858
Denise | Forum Activity | Replied: Fri, Oct 31 2014 9:40 AM

Any other comments you have, Cynthia, are well worth it.  I'm kind of x'ing off features to see what will be left.


Posts 21530
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Oct 31 2014 10:20 AM

Cynthia in Florida:
When I do a visual copy for lemma...Nothing comes up.  Nada. 

can you expand on this a little please?

When I try a lemma search it seems to work fine as below:

What lemma are you selecting and from where?

Posts 167
NYSERVANT | Forum Activity | Replied: Fri, Oct 31 2014 10:21 AM

  Thanks Cynthia.  I'm thinking of doing the feature crossgrade (since it's a few more dollars).  I think i might do it and return it if it is not what I was hoping.

  Praise God to see another NYer serving Christ.  

Posts 739
LogosEmployee
Sean Boisen | Forum Activity | Replied: Fri, Oct 31 2014 10:25 AM

Cynthia in Florida:

Alabama:  No, I do not have a subscription to proclaim.  So basically, without Proclaim, Visual Copy is practically worthless?  All I have are a couple of colored frames that say ESV at the bottom (which is NOT good since I use NASB and even when I put an NASB verse, the ESV symbol is at the bottom.

Visual Copy is a feature of Logos 6: you don't need a subscription to Proclaim (unless you want to show your slides in Proclaim, which is completely different).

When you open Visual Copy, you should see a set of templates on the left. As you scroll down, more should appear (note you have to scroll, so you might otherwise think there are fewer than there are).

If you enter an author's name in the search box, you should get templates for many authors (there's a list here).

When you select a passage from a Bible version, you should get templates for that version (ESV, KJV, NIV, LEB) and also templates specific to that book.

Posts 784
Cynthia in Florida | Forum Activity | Replied: Fri, Oct 31 2014 10:35 AM

Hello Graham:

Yes, when I perform a lemma search EXACTLY as the Logos 6 video...using the same Bible (ESV), the same word "Love" and the same steps (each and every one) NOTHING comes up.  I just switched from core to feature crossgrade, so when I am done indexing, I will show you (who knows...maybe it will magically fix itself by then!) :)

Thanks for your help!

Cynthia

Romans 8:28-38

Posts 784
Cynthia in Florida | Forum Activity | Replied: Fri, Oct 31 2014 10:57 AM

Okay, I was only joking above...but it looks like it actually Magically DID fix itself...sort of.

The Lemma visual copy works

The Scripture reference now shows NASB

The Books come up with the author.

I wonder if it was because I switched from core to feature?  Hmmm...

Anyway, that being said, I still can't use it at all because the minute I do, it freezes and I have to totally shut down via the process tree in order to restart.  I know this is a problem already reported, so I will anxiously look forward to the fix.  Until then, I won't play with it any more because I can't move forward at all from there.

So, that's that!  Problem magically solved with the next level up cross grade.  Surprise

On the side, I'm kicking myself for not having taken a screen shot before.  This is like when I tell my husband that the car makes some funky noise all week, and then when he goes out to start it, the noise is gone!

Cynthia

Romans 8:28-38

Posts 956
Yasmin Stephen | Forum Activity | Replied: Fri, Oct 31 2014 11:55 AM

Cynthia in Florida:

So, that's that!  Problem magically solved with the next level up cross grade.  Surprise

Thanks for confirming that. I have the core crossgrade and Visual Copy is pretty much useless to me. It doesn't have that many 'nice' templates (that I can see anyway, and I did scroll all the way down). Also, searching for templates by author names provides no results:

Anyway, I'm not too upset about any of this because I consider it a side feature. I got the core crossgrade mainly for the propositional outlines feature; the rest is icing (though I do like icing Smile).  I've been learning to arc (over at Biblearc.com) and this tool will be a great complement. 

Posts 14
Scott Sobie | Forum Activity | Replied: Fri, Oct 31 2014 1:12 PM

Cynthia,

I've been having the exact same problem of not having the visual copy templates that others are showing - just the plain, colored or textured backgrounds.  I'm really curious why?  I, too, thought that it must be required to have a subscription to Proclaim, but several have been saying that it's not true.  Interesting.  I'll keep waiting and hoping and trying!

Posts 99
Brian Kempson | Forum Activity | Replied: Mon, Nov 3 2014 11:41 AM

Continuing problems with Visual Copy

Slow

Crashes

Trying to copy Hosea 14:1 and get mass of verses on 1 slide

Occasionally works OK but generally of little use.

Disappointed that a feature with such potential is released in this way.

Brian

Posts 275
Bob Soule | Forum Activity | Replied: Mon, Nov 3 2014 12:22 PM

Scott Sobie:

I've been having the exact same problem of not having the visual copy templates that others are showing - just the plain, colored or textured backgrounds.  I'm really curious why?  I, too, thought that it must be required to have a subscription to Proclaim, but several have been saying that it's not true.  Interesting.  I'll keep waiting and hoping and trying!

Scott,  I had to get a features crossgrade to get all the templates for visual copy. You might call sales to see what all of your options are to get what you want. At any rate you don't need a subscription to Proclaim for visual copy to work.

Posts 20
Brent Hudson | Forum Activity | Replied: Sun, Nov 16 2014 4:18 PM

I am having the same problems.  Visual Copy was the only reason I initially upgraded when I did, so was quite disappointed.  Since then I have found the Ancient Literature addition to the Passage Guide and it is so useful I'm happy I transitioned.  I still want this feature though so I hope they get it worked out soon.

Posts 25956
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Nov 16 2014 4:42 PM

Those of you with continuing visual copy problems -

  1. Are you on Mac or PC
  2. Are you working online or offline

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Page 1 of 3 (43 items) 1 2 3 Next > | RSS