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Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Posted: Mon, Jan 11 2010 2:32 PM

At 9:00 AM PST on 1/12 the iPhone app services will be put into read-only maintenance mode while some synchronization issues are addressed. During this time, last read positions and favorites will not be saved, but reading, searching, etc. will work normally. Any changes a user makes in Logos 4 will not appear on the iPhone until the maintenance is complete. The maintenance period is expected to last several hours.

Posts 42
Michael Krogstad | Forum Activity | Replied: Mon, Jan 11 2010 3:12 PM

What time zone are you referencing by 9:00 AM?

Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Mon, Jan 11 2010 3:22 PM

Pacific time.

Posts 42
Michael Krogstad | Forum Activity | Replied: Tue, Jan 12 2010 7:32 AM

Thanks.  My apologies for overlooking it in the [collapse]original message.

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Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Tue, Jan 12 2010 9:36 AM

You didn't overlook it, I updated the [collapse]original message.

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Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Tue, Jan 12 2010 3:22 PM

The maintenance period has been extended to Friday. Sorry for the inconvenience.

Posts 261
Ralph A. Abernethy III | Forum Activity | Replied: Tue, Jan 12 2010 3:42 PM

Just makes me realize how much I appreciate the capabilities of the L4 IPhone App.  

Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Fri, Jan 15 2010 9:53 AM

This phase of maintenance is complete. Some of the synchronization issues have been addressed. There will be another, shorter maintenance period next week that will address more of the synchronization issues.

Posts 2567
Kevin A. Purcell | Forum Activity | Replied: Fri, Jan 15 2010 7:56 PM

Anything specific that didn't work before that does now?

Posts 187
Anthony Etienne | Forum Activity | Replied: Fri, Jan 15 2010 8:37 PM

Whatever was addressed didn't fix my multi-reading plan problem. I still have 3 extras that I can't get rid of on my iPhone.

Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Tue, Jan 19 2010 10:23 AM

The second phase of maintenance was completed without downtime. This maintenance was to address reading plans that appeared on the iPhone app but not in Logos 4.

If you do still have a reading plan that does not show up in Logos 4 and you want to delete it, try the following:

  1. In the reading plan view, touch the last reading of a day. This will mark the day as read and trigger a sync.
  2. Wait 5 minutes for synchronization to occur.
  3. In Logos 4, click the sync icon (upper right), wait for it to stop spinning.
  4. Under the File menu, your reading plan should appear. You can right click on it to delete it.
  5. Click the sync icon again and wait 5 minutes.
  6. Close the iPhone app (if it's open) and re-open it. The reading plan should no longer appear.

If these instructions do not work, please let me know and I'll look up your account for further diagnostics.

thanks,

Dave

Posts 596
LaRosa Johnson | Forum Activity | Replied: Tue, Jan 19 2010 10:27 AM

Yay!!! Thanks Dave! I no longer have a long list of duplicate reading plans. I'm very appreciative!

Urban Scholar - http://urban-scholar.com 
Christ-centered Hip-Hop - http://www.sphereofhiphop.com

Posts 187
Anthony Etienne | Forum Activity | Replied: Tue, Jan 19 2010 11:28 AM

Wohoo! no more multiple reading plans! Great Job Dave!Big Smile

Posts 3
Bradley Chambers | Forum Activity | Replied: Thu, Feb 4 2010 3:03 AM

Dave,

 

I'm still having issues.  account is under bradleychambers {{At{{ me DDDOT com

Posts 1531
Terry Poperszky | Forum Activity | Replied: Thu, Feb 4 2010 4:26 AM

Bradley Chambers:
I'm still having issues.

 

Bradley, you may want to start a new thread posting your problems, this thread hasn't seen a post for two weeks.

 

BTW, welcome to the forum.

 

 

Posts 967
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Thu, Feb 4 2010 9:21 AM

Bradley, it is normal for a reading plan to duplicate if it is modified on the iPhone and in Logos 4 (or in two Logos 4 installations) at about the same time. Documents in Logos 4 aren't automatically merged, so duplication is a way of avoiding overwriting one set of changes with another. You can delete the reading plans you don't want with Logos 4.

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