Indexing stuck at 0%

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Posts 74
James Ogle | Forum Activity | Posted: Thu, Nov 6 2014 4:49 PM

Ever since I installed Logos 6 the index has been stuck at 0%. I had Logos 5 installed on this laptop and this never happened. I checked the hard drive for bad sectors and nothing came up. The laptop is running windows 7.  Any ideas?

Posts 1111
Sean | Forum Activity | Replied: Thu, Nov 6 2014 5:38 PM

I'm sure someone more knowledge than I will be along shortly to help you out better, but I have had a few problems with this. I closed Logos, went into task manager, and killed the indexer, then rebooted and restarted Logos. Then it worked fine.

You could try that; if it doesn't work, you'll need to wait for more advanced helpers. They will want logs. Smile

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Nov 6 2014 5:58 PM

Sean:
They will want logs

Yes. If the restart didnt work. https://wiki.logos.com/Diagnostic_Logging 

OSX & iOS | Logs |  Install

Posts 99
Brian Kempson | Forum Activity | Replied: Fri, Nov 7 2014 4:58 PM

I had to use "rebuild index" command.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Nov 9 2014 3:16 AM

You'll have to rebuild the index by deleting the folder

                C:\Users\Laura\AppData\Local\Logos5\Data\vlrseea0.wp3\LibraryIndex

Then start Logos to resume indexing.

Dave
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Windows & Android

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