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Posts 45
Joshua Yates | Forum Activity | Posted: Sun, Nov 9 2014 4:39 AM

This only happens sometimes, but when it does, it's frustrating...

I place a video in as an Intro in the Warm-Up section...and the video length is not correct.  Right now I have a 2:30 video in and it's showing that the video is 5:49 long.  It plays the video 5:49 before the start of the service rather than cues the video correctly.  (I did load the video from the "my media" section this AM...not straight from a HD.

Any suggestions?

15" Macbook Pro Unibody (Early 2016) 2.7 GHZ Quad Core, OSX Mojave, 16 GB LPDDR3 RAM, 512 GB SD

Posts 140
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Nick Ericson (Proclaim) | Forum Activity | Replied: Sun, Nov 9 2014 5:15 AM

Hi Joshua,

What is name of the video? Is this on Windows or Mac?

Posts 45
Joshua Yates | Forum Activity | Replied: Sun, Nov 9 2014 5:38 AM

I use a Mac, but everything else at the church is Windows. I placed the video on a Mac. 

15" Macbook Pro Unibody (Early 2016) 2.7 GHZ Quad Core, OSX Mojave, 16 GB LPDDR3 RAM, 512 GB SD

Posts 1232
Spencer McKimson | Forum Activity | Replied: Mon, Nov 10 2014 1:18 PM

I viewed the presentation from this weekend and the video seems to be the correct length (2:32). Can you still reproduce this issue? If so, can you reproduce it with all videos uploaded into Proclaim, or just a certain video?

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