Two Orders generated by Community Bid

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This post has 7 Replies | 1 Follower

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Martin Folley | Forum Activity | Posted: Sun, Nov 16 2014 12:19 AM

Hi.

Two orders seem to have been created when Brewer's Dictionary went through on Friday.

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Mark Barnes | Forum Activity | Replied: Sun, Nov 16 2014 12:36 AM

I noticed this, too.

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Rosie Perera | Forum Activity | Replied: Sun, Nov 16 2014 12:38 AM

I can confirm that happened to me to. I'd be afraid to delete either one of them for fear it would delete them both and I'd lose out on the CP price. But I hovered over the Edit link for each, and it is two separate orders, not two links to the same order.

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Alan Macgregor | Forum Activity | Replied: Sun, Nov 16 2014 12:50 AM

It happened to me also. I did delete one. The other is still visible.

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Alan

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The product transitioned from Community Pricing to Pre-Pub and it looks like customers who had CP bids got two Pre-Pub orders in the process. We'll figure out why it happened in this case as well as audit existing Pre-Pub orders to remove the duplicates.

I'm sorry and thank you for your patience.

-cameron

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abondservant | Forum Activity | Replied: Sun, Nov 16 2014 9:34 AM

Thanks Cameron. I hadn't noticed the double order yet, but I had noticed that I received two emails when the CP closed.

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Matt Hamrick | Forum Activity | Replied: Sun, Nov 16 2014 9:57 AM

I'm the same way with two orders.

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fgh | Forum Activity | Replied: Sun, Nov 16 2014 11:57 AM

And I who thought it was just two e-mails. I'm so used to getting double e-mails every now and then that it never occurred to me that it could be something more than that.

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