Visual Copy

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This post has 29 Replies | 6 Followers

Posts 22
Mike Belcher | Forum Activity | Posted: Mon, Nov 24 2014 9:42 AM

I have Logos 6 Gold and when I go to use visual copy nothing shows up.  All it displays is "some templates are unavailable--Retry." 

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Graham Criddle | Forum Activity | Replied: Mon, Nov 24 2014 9:43 AM

This is related to the server outages over the weekend - this service is not available again as yet

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LogosEmployee
Posts 8

I am experiencing the same thing "some templates are unavailable-retry.

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Graham Criddle | Forum Activity | Replied: Mon, Nov 24 2014 4:37 PM

Hi Jerome - and welcome to the forums

Jerome Weaver:

I am experiencing the same thing "some templates are unavailable-retry.

The link in Bradley's post (above) shows that this function is still in the process of being recovered.

Graham

Posts 11
Christopher Sanchez | Forum Activity | Replied: Mon, Nov 24 2014 5:30 PM

Is there any indication when this functionality will be restored?

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JT (alabama24) | Forum Activity | Replied: Mon, Nov 24 2014 5:33 PM

Christopher Sanchez:

Is there any indication when this functionality will be restored?

See Bradley's post above.

OSX & iOS | Mac Logs | PC LogsInstall

Posts 3
Canon Vicars Hodge | Forum Activity | Replied: Mon, Nov 24 2014 6:03 PM

Well -- if nothing else, this server down-time has introduced me to the Forums.

I really am missing the Visual Copy templates!   In one week I am HOOKED on that feature and I am wanting to finish a presentation.

Keep up the good work, Logos.

And can I please have these templates on my local computer -- it is simply too frustrating to have them live on the server!

And..... how about a feature that allows us to make our own templates....

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LogosEmployee

Christopher Sanchez:

Is there any indication when this functionality will be restored?

Unfortunately, Visual Copy depends on a subsystem that is taking a (very) long time to recover due to the amount of data (not directly related to Visual Copy) it manages. Once that component is back up and running, a lot of features should come back online rather quickly. I don't have a good estimate I can give you for that yet, sorry.

As per Bob's post (https://community.logos.com/forums/t/96695.aspx) there are a lot of lessons we will be taking from this. I apologise again for the outage and thank you for your patience while we get this back online.

Posts 2841
Tes | Forum Activity | Replied: Mon, Nov 24 2014 7:27 PM

I hope Logos may increase more  capacity to make it possible to work with Personal books as well.

Blessings in Christ.

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LogosEmployee

Visual Copy is working again. 

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Tes | Forum Activity | Replied: Wed, Nov 26 2014 4:33 AM

Bradley Grainger (Faithlife):

Visual Copy is working again. 

Thank you Bradley. Do you have a plan to utilitze it in Personal books?

Blessings in Christ.

Posts 1699
JoshInRI | Forum Activity | Replied: Wed, Nov 26 2014 5:35 AM

(deleted by poster)

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LogosEmployee

I'm able to Visual Copy text from a Personal Book without problems. Can you be more specific about what's not working or what you'd like to see improved?

Posts 4
Pastor Clarence E. Stowers | Forum Activity | Replied: Wed, Nov 26 2014 8:52 AM

Thanks Bradley for the hard work you all are doing to restore services!  

Posts 10
Steve Walter | Forum Activity | Replied: Wed, Nov 26 2014 11:53 AM

First time poster here; long-time logos user! I have high hopes regarding visual copy; however, it freezes up when I try to make changes. I'm using Logos 6 for Mac. Any ideas or help?

Thanks so much for what this tool means to handling accurately the Word of God!!!

SW

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Jack Caviness | Forum Activity | Replied: Wed, Nov 26 2014 3:14 PM

Steve Walter:
it freezes up when I try to make changes. I'm using Logos 6 for Mac. Any ideas or help?

Welcome to the forums, Steve. Your best course of action for getting assistance is to start a new thread with a title something like "BUG: Visual Copy Freezing". This will get the attention of those most able to assist you. Be sure to enable logging and include the archive in your initial post to the new thread. See the Mac Logging link in my signature.

Posts 10
Steve Walter | Forum Activity | Replied: Wed, Nov 26 2014 4:21 PM

Thank you!

Posts 2841
Tes | Forum Activity | Replied: Wed, Nov 26 2014 6:16 PM

Bradley Grainger (Faithlife):

I'm able to Visual Copy text from a Personal Book without problems. Can you be more specific about what's not working or what you'd like to see improved?

Thank you Bradley for your concern about this matter. I have a personal book of Amharic Bible.I have tried to visual copy text and paste it on the visual copy ,but as you could see it  on the screenshot it is not showing up. I would be glad to see it fixed.

Edit: fonts: unicode , I use specially "Nyala" one of the list of languages listed in Microsoft. Here is the Bible from the website.

Blessings in Christ.

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Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Nov 26 2014 10:17 PM

Tes, if I understand correctly the Visual Copy is done on the server side. This means that it works if the server has the correct font. You'll need to tell Bradley exactly what font you are using for the Amharic

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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