I am running Logos 4.0a SR-3. The merging index program crashes everytime I try to merge indexes. This has happened both on my home (Windows 7) and office computer (Windows XP). This problem has appeared since the last update installed.
I've tried to call Logos and speak to support but I have been unsuccessful. I've called three times and averaged 45 minutes on hold during each call before giving up. The long wait times leads me to conclude that the problem is not unique to me. Since I can't contact support on the phone, I have decided to post a message on this forum to see if anyone has a fix.
Try building a new index rather than merging. The command is "Rebuild index".
Thanks!
Only 7 hours until the index is rebuilt. I'm glad I found out about this command so I could run it tonight!
I finally got through to support. They suggested I run the "rebuild index" command.