New MacBook Air, L6, & Download Problems

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This post has 14 Replies | 1 Follower

Posts 439
Mark Stevens | Forum Activity | Posted: Fri, Jan 9 2015 12:00 AM

Help! I have just received  my new MacBook Air. I have downloaded the Logos 6 engine but my 9Gig of resources are not downloading. It sits on 0% for ages. Can someone please help me out (in simple instructions please I am not a Mac native). 

Question. If I downloaded Logos 5 first and then updated to 6 would I have these problems?

Surely this is not an ongoing problem between Mac and Logos?

Many thanks :) 

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Dave Hooton | Forum Activity | Replied: Fri, Jan 9 2015 12:13 AM

Yosemite has a problem that plagued downloading for Mac users for quite a while last year. Please see this web page for a fix.

Dave
===

Windows & Android

Posts 439
Mark Stevens | Forum Activity | Replied: Fri, Jan 9 2015 12:58 AM

Thanks Dave. I have given it a go and i will see how it works out. Do you know if Apple have resolved this problem in any of their updates?

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Dave Hooton | Forum Activity | Replied: Fri, Jan 9 2015 2:57 AM

I believe not, but I haven't followed this closely.

Dave
===

Windows & Android

Posts 1699
JoshInRI | Forum Activity | Replied: Fri, Jan 9 2015 5:26 AM

Phew..glad I didnt buy that hardware then.  God bless your download and the challenged developers at Logos.

Posts 1874
Alan Macgregor | Forum Activity | Replied: Fri, Jan 9 2015 6:26 AM

Mark Stevens:
Do you know if Apple have resolved this problem in any of their updates?

No, they haven't. In fact, they seemed blissfully unaware of them, when I was talking to an Apple Sales Advisor last week … and he didn't even say that he would report/raise the issue with Apple tech people.

The work around helps some people and not others. Even with the workaround my recent download took about 30 hours to complete and index.

Hope things work better for you in Oz.

Every blessing

Alan

iMac Retina 5K, 27": 4GHz; 16GB RAM;MacOS 10.12.2; 1TB FD; Logos 7

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.12.2; 256GB SSD; Logos 7

iPad Pro 32GB WiFi iOS 10.2

iPhone 5s 32GB iOS 10.2

Posts 275
Bob Soule | Forum Activity | Replied: Fri, Jan 9 2015 8:00 AM

Mark Stevens:

Help! I have just received  my new MacBook Air. I have downloaded the Logos 6 engine but my 9Gig of resources are not downloading. It sits on 0% for ages. Can someone please help me out (in simple instructions please I am not a Mac native). 

Question. If I downloaded Logos 5 first and then updated to 6 would I have these problems?

Surely this is not an ongoing problem between Mac and Logos?

Many thanks :) 

Since the MacBook Air does not have an ethernet connection. you would need a USB/ethernet or Thunderbolt/Ethernet connection to try a wired connection.

Do you have any of the above cables. If so turn off Wifi and give wired a try. It is easy enough to try if you have an available port and cables.

Posts 1874
Alan Macgregor | Forum Activity | Replied: Fri, Jan 9 2015 9:42 AM

My workaround was wired. I think a 30 hour download/index indicates that it isn't always the answer.

Every blessing

Alan

iMac Retina 5K, 27": 4GHz; 16GB RAM;MacOS 10.12.2; 1TB FD; Logos 7

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.12.2; 256GB SSD; Logos 7

iPad Pro 32GB WiFi iOS 10.2

iPhone 5s 32GB iOS 10.2

Posts 439
Mark Stevens | Forum Activity | Replied: Fri, Jan 9 2015 1:25 PM

Thanks everyone I really appreciate your help. I was rather frustrated at first. Not so much with Logos but with Apple.

As to the problem: I left it overnight and it downloaded it all well after I followed the workaround. Probably took about 5-6 hours. Being new to Mac I don't have any cords etc. so wifi is my only friend.

It is now indexing. Should the fan be running fast while it does this?

After all of this I wish my library wasn't so big! :) 

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Mike Binks | Forum Activity | Replied: Fri, Jan 9 2015 1:36 PM

Mark Stevens:

Probably took about 5-6 hours. Being new to Mac I don't have any cords etc. so wifi is my only friend.

It is now indexing.

Good show Mark - glad you are making progress. Hopefully things will go smoothly from here.

Mark Stevens:
Should the fan be running fast while it does this?

Indexing is pretty intensive and often makes the fans run - make sure the machine is in good air flow. Not on soft furnishings.

Mark Stevens:
After all of this I wish my library wasn't so big! :) 

I agree - if you contact Logos for $20 you can donate some bits to me. On the other hand full indexing (should be) is a one off thing for each computer and every update should require a lot lot less.

Posts 439
Mark Stevens | Forum Activity | Replied: Fri, Jan 9 2015 5:34 PM

Thanks Mike. Downloaded and indexed over 12 or so hours. I cannot believe how fast this MacBook is. i7 with 8g Ram and 500G SSD. I thought it would be quick but not this quick. 

Now, are there any other Mac issues I need to be aware of? :) 

Posts 413
Brad | Forum Activity | Replied: Fri, Jan 9 2015 6:33 PM

Mark Stevens:

Thanks Mike. Downloaded and indexed over 12 or so hours...

Mark, did your indexing complete?  Are you fully up and running with L6?

Posts 439
Mark Stevens | Forum Activity | Replied: Fri, Jan 9 2015 7:27 PM

Yes thanks Brad. Indexing took a couple of hours. ;)

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Jan 9 2015 7:38 PM

Mark Stevens:
Do you know if Apple have resolved this problem in any of their updates?

OS X 10.10.2 beta includes WiFi focus => Apple seeds OS X Yosemite 10.10.2 beta with focus on Wi-Fi, Mail and VoiceOver

Keep Smiling Smile

Posts 4593
Forum MVP
Mike Binks | Forum Activity | Replied: Sat, Jan 10 2015 12:52 AM

Mark

I am glad things are now working for you. 

Mark Stevens:
Now, are there any other Mac issues I need to be aware of? :)

'Mac issues with Logos' are really 'Logos issues with Macs' and they stem from the system not taking advantage of some of the basic facilities that the Mac offers in its OS.

The word look up facility that I have been banging on about is a case in point.

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