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This post has 7 Replies | 3 Followers

Posts 38
Dee Bulante | Forum Activity | Posted: Fri, Jan 30 2015 3:41 PM

Sometimes, when I respond to a direct message, it does not give me an option to hit Reply. The button is grayed out. My workaround is to copy my text, refresh the page, paste the text, and then the Reply button is responsive the second time around.

Posts 80
LogosEmployee
Jim Straatman | Forum Activity | Replied: Fri, Jan 30 2015 4:20 PM

Dee, very sorry for the trouble this is causing you. It's a known bug that will be fixed as soon as possible. We'll update this thread when fixed.

Posts 192
LogosEmployee
Dustin Masters (Faithlife) | Forum Activity | Replied: Fri, Jan 30 2015 5:09 PM

Hi Dee, thanks for your patience. We just shipped a fix for this issue.

Software Dev at Logos.  How to post your logs: (Windows) (Mac)

Posts 38
Dee Bulante | Forum Activity | Replied: Mon, Feb 2 2015 9:53 AM

I sent a direct message this morning and it still has that bug.

Posts 192
LogosEmployee

We are actively investigating this issue and will update this thread again soon.

Software Dev at Logos.  How to post your logs: (Windows) (Mac)

Posts 192
LogosEmployee

Sorry, Dee. The fix was live for a few hours, but an error in our shipping process was made later that same day. The error reverted the site's code to an earlier state, which still had the bug. We identified and fixed the shipping issue, and the feature should now be working again.

Software Dev at Logos.  How to post your logs: (Windows) (Mac)

Posts 38
Dee Bulante | Forum Activity | Replied: Tue, Feb 3 2015 7:51 AM

It still has that bug. When I initiate a Send Message to someone, it grays out the Send button until I refresh the page.

Posts 192
LogosEmployee

Hmm...It is possible your browser may be caching the page from before we shipped the fix. What browser are you using? Are you on a mobile device? If you'd like to avoid clearing your local cache, opening an incognito window should bypass any caching issues you may be having.

Software Dev at Logos.  How to post your logs: (Windows) (Mac)

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