Notes Crash when Pasting

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Thomas Middlebrook | Forum Activity | Posted: Thu, Feb 5 2015 8:28 AM

Just a heads up, whenever I paste a resource into my Notes that has a hyperlinked text—e.g. the text from SESB text critical apparatus—Logos 6 has a full crash and doesn't remember the better part of my entire session using it.

Thanks, Thomas

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Graham Criddle | Forum Activity | Replied: Thu, Feb 5 2015 8:31 AM

Hi Thomas - and welcome to the forums

Sorry to hear you are having problems.

Please enable diagnostic logging and upload logs after a crash - as per https://wiki.logos.com/Diagnostic_Logging 

Graham

Posts 15
Thomas Middlebrook | Forum Activity | Replied: Thu, Feb 5 2015 8:40 AM

Will do, thanks

Posts 15
Thomas Middlebrook | Forum Activity | Replied: Thu, Feb 5 2015 8:49 AM

so, after a crash does this go to "Logos HQ" and then I rest easy knowing they will get to it eventually?  Or should I take further action here or elsewhere to press the issue?


[clearly there are always bugs upon the initial release of big updates.  this one is no exception so far; man, it is crawling. lots of rainbow wheels]

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Graham Criddle | Forum Activity | Replied: Thu, Feb 5 2015 8:58 AM

As a firat step please upload the logs to a reply to this thread using the paperclip icon

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