High cost of shipping

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Posts 5
David Menton | Forum Activity | Posted: Tue, Jan 19 2010 10:55 AM

I went through all the steps to put the MP Training Manual for Logos 4 in my shopping cart - untill I got to the point of choosing the shipping.  I could not believe the cost for shipping.  For a $30 manual I had several shipping options that ranged in cost from $11 to $116!!!  Do the math, that ranges from over a third the price of the book to nearly four times the price of the book.  My wife and I order many books through the mail but we have never experienced shipping costs like this.  I cancelled my shopping cart and can't help but wonder how many others have done the same.

Posts 25
Paul Grobler | Forum Activity | Replied: Tue, Jan 19 2010 11:16 AM

Hi David

 

I have the same problem.  Living in South Africa, shipping contributes a lot of money the overall price of a book.  It is a pity that some titles are available only for shipping, although Logos has updated my license so that I can download it as well.  However, I would much rather prefer to only download and not receive the CD/DVD as well.  For example, I have purchased the Tyndale commentaries from pre-pub, and although Logos has updated my license I still have to pay the shipping costs too.  Money in water, unfortunately.

 

I hope they rectify this situation soon, although it seems that the problem might lie with the publishers...

Posts 3750
BillS | Forum Activity | Replied: Tue, Jan 19 2010 4:40 PM

Hi all, you might email the customer support folks to see if any other medium for delivery is an option... if enough folks ask, who knows?

Blessings!

Grace & Peace,
Bill


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Dave Hooton | Forum Activity | Replied: Fri, Jan 22 2010 3:00 AM

BillS:

Hi all, you might email the customer support folks to see if any other medium for delivery is an option... if enough folks ask, who knows?

Blessings!

I know this is under serious review by Dan Pritchett as there were a lot of complaints about the delivery of the Tyndale Commentaries http://community.logos.com/forums/p/9817/80572.aspx

The shipping cost to Oz would be fine if I could amalgamate several orders into one delivery.

Dave
===

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Posts 2279
Andy | Forum Activity | Replied: Fri, Jan 22 2010 3:55 AM

I live in the UK and am similarly hit with high shipping and import costs. I guess the solution is coming with the move towards the option to download everything (I hope!).

For now, I have to be selective in what I purchase. For example, the Christmas offers for the WBC series and the IVP set were not quite as attractive when I added on shipping and import costs...

I am exceedingly grateful that the base packages are available to download and this saved me a not inconsiderable sum in upgrading.

 

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