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This post has 48 Replies | 1 Follower

Posts 11
David Branum | Forum Activity | Replied: Mon, Mar 9 2015 7:43 PM

Not working for me. 

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Graham Criddle | Forum Activity | Replied: Mon, Mar 9 2015 11:33 PM

David Branum:

Not working for me. 

Sorry to hear that.

Some questions:

  • Do you have a good Internet connection?
  • Does it work with any words / any resources or not just with some?
  • Did it use to work fine?
  • Can you post a screenshot showing the problem?
Posts 2
David W. Smith | Forum Activity | Replied: Tue, Mar 10 2015 2:31 AM

Not working for me, using ipad and NASB everything worked perfectly until recently. I have only added to the library, and the Internet connection is perfect no trouble with other apps or downloads, 

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Graham Criddle | Forum Activity | Replied: Tue, Mar 10 2015 2:41 AM

David W. Smith:

Not working for me, using ipad and NASB everything worked perfectly until recently. I have only added to the library, and the Internet connection is perfect no trouble with other apps or downloads, 

Yes, there do seem to be some issues again

Posts 56
Matthew Candler | Forum Activity | Replied: Tue, Mar 10 2015 2:55 AM

Kevin Byford:

Word Lookup should be working again but if you still see any problems let me know.

It is still not working on either of my iOS devices. I have closed apps, rebooted, etc. 

Posts 506
Tim Taylor | Forum Activity | Replied: Tue, Mar 10 2015 3:41 AM

I am also still experiencing this problem.

Posts 1802
Kenneth Neighoff | Forum Activity | Replied: Tue, Mar 10 2015 3:57 AM

The issue is back again.

Posts 5
John R. Lillis | Forum Activity | Replied: Tue, Mar 10 2015 5:05 AM

I am having the same problem on my iPad. I get the list of lexical sources but no translation or examples

Posts 11
David Branum | Forum Activity | Replied: Tue, Mar 10 2015 5:42 AM

It use to work fine, then a few days ago it worked sporadically, but now not at all 

Posts 1802
Kenneth Neighoff | Forum Activity | Replied: Tue, Mar 10 2015 6:41 AM

It seems to work well in Greek and Hebrew texts, but not in English texts.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Mar 10 2015 9:22 AM

We're aware of the issue and are taking another look, sorry for the trouble.

Posts 1
Stan Willis | Forum Activity | Replied: Tue, Mar 10 2015 2:59 PM

I am having the same problem. Tried several versions ESV, NKJV, etc.

Also noticed that I was having difficulty choosing just one word.

i.e. In Philippians 3:2 I tried selecting "circumcision" and it selected "the circumcision"

In 1 Thessalonians 2:4 I tried to select "entrusted" and it selected "to be entrusted" 

Posts 506
Tim Taylor | Forum Activity | Replied: Tue, Mar 10 2015 3:08 PM

Stan Willis:

Also noticed that I was having difficulty choosing just one word.

Yes I also noticed this problem as well, Stan. I believe it has to do with the "Smart selection" option that the latest version of the app added. It looks like this version of the app also turns on this feature by default. I've noticed that it's hard to select one word often for a word lookup with this feature turned on. You can easily turn it off like I did in the view settings pane of the app.

Posts 506
Tim Taylor | Forum Activity | Replied: Tue, Mar 10 2015 3:09 PM

Kevin Byford:

We're aware of the issue and are taking another look, sorry for the trouble.

Thanks for working on getting this fixed, Kevin.

Posts 506
Tim Taylor | Forum Activity | Replied: Tue, Mar 10 2015 3:11 PM

Hey it actually seems to be working for me now! Looks like things are back to normal! Anyone else still having problems with it?

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Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Mar 10 2015 3:25 PM

Timothy Taylor:

Stan Willis:

Also noticed that I was having difficulty choosing just one word.

Yes I also noticed this problem as well, Stan. I believe it has to do with the "Smart selection" option that the latest version of the app added. It looks like this version of the app also turns on this feature by default. I've noticed that it's hard to select one word often for a word lookup with this feature turned on. You can easily turn it off like I did in the view settings pane of the app.

If you double-tap a word it will select just that word, even with Smart Selection turned on.

Posts 506
Tim Taylor | Forum Activity | Replied: Tue, Mar 10 2015 3:31 PM

Kevin Byford:

If you double-tap a word it will select just that word, even with Smart Selection turned on.


Hey nice trick, Kevin. I just tried this out and it works great!

Posts 1541
John Kight | Forum Activity | Replied: Tue, Mar 10 2015 4:41 PM

I was having the same issue, however, when I toggled off "scrolling view" it seemed to work normal. Not sure if that has anything to do with it. 

For book reviews and more visit sojotheo.com 

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Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Mar 10 2015 4:56 PM

John Kight:

I was having the same issue, however, when I toggled off "scrolling view" it seemed to work normal. Not sure if that has anything to do with it. 

Just so you know, View settings (scrolling or not) are unrelated to whether or not Word Lookup gives expected results.

Posts 1541
John Kight | Forum Activity | Replied: Tue, Mar 10 2015 5:34 PM

Kevin Byford:

John Kight:

I was having the same issue, however, when I toggled off "scrolling view" it seemed to work normal. Not sure if that has anything to do with it. 

Just so you know, View settings (scrolling or not) are unrelated to whether or not Word Lookup gives expected results.

Must have been a coincidence.

For book reviews and more visit sojotheo.com 

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