[resolved] Media Browser DeSilva Teaching Materials Broken links? or just super slow
When attempting to watch the any of DeSilva video's (I tried them all) above I got the browser...waiting... and I never waited long enough, (nearly 2 minutes) with a really fast internet connection. And finally, as I was posting this (thinking they were broken links), it started. So the links apparently aren't broken, they are just super slow.
But I have to say, there are some excellent media resources in this collection :-), any suggestions on how to speed this up?
Logos 10 | Dell Inspiron 7373 | Windows 11 Pro 64, i7, 16GB, SSD | iPhone 13 Pro Max
Comments
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James Taylor said:
So the links apparently aren't broken, they are just super slow.
I've just tried the Ephesus one and it started up in under five seconds
So probably need to explore this a bit further
Do you have any network issues at all? Are you running on Windows or Mac?
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Adding to Graham's advice: maybe a Firewall/Antivirus issue? Fwiw, the videos start immediately for me (don't run well later, either due to internet bandwith or my insufficient graphics card).
Have joy in the Lord!
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Graham Criddle said:
Do you have any network issues at all? Are you running on Windows or Mac?
Not that I know of, I am running Windows. I don't have trouble running any other video content like, DIY or Mobile Ed etc.
Logos 10 | Dell Inspiron 7373 | Windows 11 Pro 64, i7, 16GB, SSD | iPhone 13 Pro Max
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I use ESET NOD32 for antivirus. Any idea on troubleshooting to see if there is an issue there?NB.Mick said:maybe a Firewall/Antivirus issue
Logos 10 | Dell Inspiron 7373 | Windows 11 Pro 64, i7, 16GB, SSD | iPhone 13 Pro Max
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Sorry, no.
If not someone comes by with an idea, maybe a good way to go is call customer support and have someone from the technical team connect to your machine from remote.
Have joy in the Lord!
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Is this still a problem, James? I see you've contacted us a few times but neither time was about the issue this thread is concerned with.
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Tommy Ball said:
Is this still a problem, James?
Well, a few years back I had difficulty playing mobile ed videos and was told by tech support that I was required to use Internet Explorer in order for them to work. So I was forced to set IE as my default browser (YUCKY) although I preferred Chrome for everything else. Then after seeing that others had got these videos from the media browser to play quickly in Chrome, I switched my default browser to Chrome and now they work!!! And so IE might as well have ceased to exist in my opinion:-)
Logos 10 | Dell Inspiron 7373 | Windows 11 Pro 64, i7, 16GB, SSD | iPhone 13 Pro Max
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