[resolved] Library Index started, and then stalled at 93%

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This post has 4 Replies | 2 Followers

Posts 12
Eric baca | Forum Activity | Posted: Fri, May 29 2015 5:26 AM

I rebooted computer, and indexer said it was indexing, and still stuck. I have the new Microsoft surface OS. Index is at 0% and isn't indexing.

I put the error log file in comment below.

Posts 422
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Fri, May 29 2015 7:19 AM

Eric,

The indexer appears to be crashing while attempting to merge new-indexed resources with a previous index.  I apologize for the inconvenience, but this is usually simple to resolve.

Please open Logos and type Rebuild Index in the “Command” field at the top.

If that doesn’t work, it would be best if you could send us a more complete Logos Log File. To do so, please visit this article for Windows. Just follow the steps to recreate and log the problem, and then post here with the file titled Indexer.log.

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 12
Eric baca | Forum Activity | Replied: Fri, May 29 2015 7:46 AM

Its working. I rebuilt it again, and restarted logos. Its at 4% and running. I will reply again once complete.

Posts 12
Eric baca | Forum Activity | Replied: Fri, May 29 2015 9:47 AM

Good to go :) Thank you !

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