Did you ever get to the bottom of your problem, Tim. I'm a newcomer on the FaithlifeTV scene, but i am enjoying it. I have a relatively old (6 years?) roku device; I'd think I'd have trouble before others like yourself. Could your problem have to do with your wifi network? Maybe something that limits the throughput somehow? I'm not a real techy guy, but have bumped into these kinds of limits (networks, processor speeds, older computers, older TVs, etc).