$10 Pre-Pub Credit

Page 2 of 2 (36 items) < Previous 1 2
This post has 35 Replies | 2 Followers

Posts 2584
Lee | Forum Activity | Replied: Tue, Sep 29 2015 12:12 PM

I'm returning it.

Posts 69
LogosEmployee
Derek Fekkes | Forum Activity | Replied: Tue, Sep 29 2015 12:18 PM

Sorry for the confusion with that pre-order banner being left up. It's removed now.

Posts 484
Travis Walter | Forum Activity | Replied: Tue, Sep 29 2015 12:45 PM

I have not gotten the credit yet :(

Posts 28361
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Sep 29 2015 2:00 PM

Travis Walter:

I have not gotten the credit yet :(

Double check your email and spam folder.

OSX & iOS | Logs |  Install

Posts 484
Travis Walter | Forum Activity | Replied: Tue, Sep 29 2015 2:18 PM

I always get the order emails but the marketing emails or special offer emails tend to be about 30% sucess rate..  So hopefully derek will just email me directly.

Posts 2584
Lee | Forum Activity | Replied: Tue, Sep 29 2015 8:08 PM

 

Derek Fekkes:

Sorry for the confusion with that pre-order banner being left up. It's removed now.

This is very disappointing. I seriously would like to return it.

It turns out that if I want to do so I will forfeit another $10 credit which I used in this order, according to the customer service rep. The rep calls this expended credit a "one time code".

Posts 1141
Juanita | Forum Activity | Replied: Wed, Sep 30 2015 3:22 AM

Thought I'd get the email by this morning.  No, I haven't.  

Posts 7271
DAL | Forum Activity | Replied: Wed, Sep 30 2015 7:53 AM

The Unseen Realm for $6.45 with sales discount plus my $10 credit. I feel more privileged than those 15 people who got it at the barely seen pre-pub price! Thanks FL :)

DAL

Posts 2584
Lee | Forum Activity | Replied: Wed, Sep 30 2015 9:36 AM

Lee:

 

Derek Fekkes:

Sorry for the confusion with that pre-order banner being left up. It's removed now.

This is very disappointing. I seriously would like to return it.

It turns out that if I want to do so I will forfeit another $10 credit which I used in this order, according to the customer service rep. The rep calls this expended credit a "one time code".

Endnote: with help from the customer service rep, I was restored to status quo. Thanks FaithLife! [BECNT 2 Cor is a good commentary by all accounts, I would want to get it as a bundle upgrade rather than full retail.]

Posts 69
LogosEmployee
Derek Fekkes | Forum Activity | Replied: Wed, Sep 30 2015 11:40 AM

The few that didn't get the original email should have just received it. Let me know if you still don't get it.

Posts 484
Travis Walter | Forum Activity | Replied: Wed, Sep 30 2015 11:55 AM

I got it now.. Thanks!

Posts 1141
Juanita | Forum Activity | Replied: Wed, Sep 30 2015 1:00 PM

Got it.  Thanks, Derek!

Posts 1141
Juanita | Forum Activity | Replied: Wed, Sep 30 2015 1:57 PM

What is the expiration date of the credit?  The email doesn't give a date.

Posts 69
LogosEmployee
Derek Fekkes | Forum Activity | Replied: Wed, Sep 30 2015 2:00 PM

No expiration.

Posts 1141
Juanita | Forum Activity | Replied: Wed, Sep 30 2015 2:29 PM

Great service, Derek.

Posts 2320
Forum MVP
John Fidel | Forum Activity | Replied: Thu, Oct 1 2015 5:35 AM

Derek, could you please resend the e mail as it may have been lost in our spam filter? Thanks.

Page 2 of 2 (36 items) < Previous 1 2 | RSS