Crash: opening Home Page

Had a blank layout and clicked on Home Page. L4 crashes shortly after showing the blank Home Page while showing the processing ring.

This occurred again after restarting using Blank Layout and clicking Home Page.

After rebooting, and starting with Blank Layout, it worked OK.

Log file: 6787.Logos4 (7).zip

L4 ver: 4.0aSr3

my sys: see signature below

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Kevin Becker

Usually this type of crash can be solved by deleting the contents of this folder

C:\Users\<UserName>\AppData\Local\Logos4\Data\<Random>\HomePage

EDIT: ah, just reread your post and caught the bit about rebooting... So you probably didn't have the standard Homepage crash.

Melissa Snyder

Steve,

We'll take a look at the log file.

Thanks,
Melissa

Melissa Snyder

https://community.logos.com/discussion/comment/92459#Comment_92459

Steve ~ Is the problem still happening today? If it is, what is your default Lectionary?

steve clark

https://community.logos.com/discussion/comment/92501#Comment_92501

Is the problem still happening today? If it is, what is your default Lectionary?

No, the problem quit happening after i rebooted my computer.

Thought Logos might want to know, so they could figure out how to keep the program from crashing. e.g. make L4 stable.

Melissa Snyder

https://community.logos.com/discussion/comment/92589#Comment_92589

Even though it's not still happening, it may still help to know what you default lectionary is. Thanks.

steve clark

https://community.logos.com/discussion/comment/93693#Comment_93693

Even though it's not still happening, it may still help to know what you default lectionary is. Thanks.

Hi Melissa,

i don't know as i have never used the lectionary. It has been disabled since that feature was added to the Home Page customize control. I only use the Home Page once in a while (if that is useful to you). When this crash occurred, i believe that i had the Use Internet set to No (see image below)

I have had several crashes within the last few weeks during different operations (it might help if you could look at this post Crash: viewing Glossary of Morpho-Syntax, i have gather links to all the reports).

Thanks for your help!