Crash: opening Home Page

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Posts 3578
steve clark | Forum Activity | Posted: Mon, Feb 15 2010 10:41 AM

Had a blank layout and clicked on Home Page. L4 crashes shortly after showing the blank Home Page while showing the processing ring.

This occurred again after restarting using Blank Layout and clicking Home Page.

After rebooting, and starting with Blank Layout, it worked OK.

Log file: 6787.Logos4 (7).zip

L4 ver: 4.0aSr3

my sys: see signature below

 

QLinks, Bibl2, LLR, Macros
Dell Insp 17-5748, i5, 1.7 GHz, 8G RAM, win 8.1

Posts 5337
Kevin Becker | Forum Activity | Replied: Mon, Feb 15 2010 11:40 AM

Usually this type of crash can be solved by deleting the contents of this folder

C:\Users\<UserName>\AppData\Local\Logos4\Data\<Random>\HomePage

EDIT: ah, just reread your post and caught the bit about rebooting... So you probably didn't have the standard Homepage crash.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Feb 16 2010 9:32 AM

Steve,

We'll take a look at the log file.

Thanks,
Melissa

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Feb 16 2010 11:03 AM

Steve ~  Is the problem still happening today? If it is, what is your default Lectionary? 

Posts 3578
steve clark | Forum Activity | Replied: Tue, Feb 16 2010 2:28 PM

Melissa Snyder:
Is the problem still happening today? If it is, what is your default Lectionary?

No, the problem quit happening after i rebooted my computer.

Thought Logos might want to know, so they could figure out how to keep the program from crashing. e.g. make L4 stable.

QLinks, Bibl2, LLR, Macros
Dell Insp 17-5748, i5, 1.7 GHz, 8G RAM, win 8.1

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Feb 18 2010 4:16 PM

Even though it's not still happening, it may still help to know what you default lectionary is. Thanks.

Posts 3578
steve clark | Forum Activity | Replied: Thu, Feb 18 2010 4:28 PM

Melissa Snyder:
Even though it's not still happening, it may still help to know what you default lectionary is. Thanks.


Hi Melissa,

i don't know as i have never used the lectionary. It has been disabled since that feature was added to the Home Page customize control. I only use the Home Page once in a while (if that is useful to you). When this crash occurred, i believe that i had the Use Internet set to No (see image below)

I have had several crashes within the last few weeks during different operations (it might help if you could look at this post Crash: viewing Glossary of Morpho-Syntax, i have gather links to all the reports).

Thanks for your help!


 

 

QLinks, Bibl2, LLR, Macros
Dell Insp 17-5748, i5, 1.7 GHz, 8G RAM, win 8.1

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