Page 1 of 1 (15 items)
This post has 14 Replies | 1 Follower

Posts 248
Patrick Rietveld | Forum Activity | Posted: Sun, Nov 8 2015 4:40 AM

when I want to open the Discourse Hebrew Bible the app crashes. Not sure what to do. 

Posts 28702
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Nov 8 2015 10:27 AM

What version of what app? What version of iOS? What device? Is the resource downloaded? If so, delete it. If not, do so. 

OSX & iOS | Logs |  Install

Posts 248
Patrick Rietveld | Forum Activity | Replied: Sun, Nov 8 2015 11:10 AM

App version is 5.0.10869.

ipad 4

ios 9.1

resource was downloaded. I removed it. No change.

Posts 28702
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Nov 8 2015 11:29 AM

It may be a resource specific bug, but I don't have it to check. Will have to wait for FL or another user to check. You could try downloading one of the other apps to see if crashes. If not, it could be just the specific app (you mentioned the version, but not the app!) OR it could be a corruption in your installation, which would require you to delete and reinstall the app. 

OSX & iOS | Logs |  Install

Posts 239
Mikko Paavola | Forum Activity | Replied: Sun, Nov 8 2015 12:35 PM

Does this happen with any other resource? Any app data can be corrupted some time (for example due to bad network connection) and that may make the app to crash. If you have more issues like that, you can try to close all the apps, completely remove the Logos app, wait some minutes, reboot, and reinstall the Logos app. Then login and let it download all your settings, resources, etc.

Faithlife Connect + several Base Packages + Luther's Works, etc.
Lenovo ThinkPad Yoga 260, Win 10 Pro, Intel Core i7-6500U, 16GB RAM, 256GB SSD, Intel HD Graphics 520.
iPhone 7 Plus.

Posts 2048
Kenneth Neighoff | Forum Activity | Replied: Sun, Nov 8 2015 12:42 PM

i am able to open this on both my iPad and iPhone with no problems. 

Posts 28702
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Nov 8 2015 1:36 PM

Patrick Rietveld:
resource was downloaded. I removed it. No change.

I should have added: Since you deleted it with no success, you should now try redownloading it and seeing if it works. It is possible that you had a corruption in the downloaded resource. 

If that doesnt work, I would try downloading one of the other apps, allow your notes to sync, downloading the resource in question and attempting to open it again. 

OSX & iOS | Logs |  Install

Posts 1513
Ben | Forum Activity | Replied: Sun, Nov 8 2015 5:01 PM

BHS crashed on opening today, ios 9.1, ipad mini 2, newest update of Logos. 

"The whole modern world has divided itself into Conservatives and Progressives. The business of Progressives is to go on making mistakes. The business of Conservatives is to prevent mistakes from being corrected."- G.K. Chesterton

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sun, Nov 8 2015 5:58 PM

Patrick Rietveld:

when I want to open the Discourse Hebrew Bible the app crashes. Not sure what to do. 

This is a known issue that will be fixed in 5.0.2.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sun, Nov 8 2015 5:59 PM

Same crash mentioned earlier in the post - this will be fixed in 5.0.2.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sun, Nov 8 2015 5:59 PM

Kenneth Neighoff:

i am able to open this on both my iPad and iPhone with no problems. 

Kenneth, I expect it's not crashing for you because you are a beta tester - yes?

Posts 248
Patrick Rietveld | Forum Activity | Replied: Mon, Nov 9 2015 12:40 AM

Kevin Byford (Faithlife):

This is a known issue that will be fixed in 5.0.2.

Great! Thanks.

Posts 248
Patrick Rietveld | Forum Activity | Replied: Mon, Nov 9 2015 12:50 AM

alabama24:

(you mentioned the version, but not the app!)  

I didn't realise people would think I would use for a Hebrew Bible another app than the Logos app. I am not using Noet or Vyrso.

Posts 28702
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Nov 9 2015 4:45 AM

Patrick Rietveld:
I didn't realise people would think I would use for a Hebrew Bible another app than the Logos app.

You <could> have been doing so (many users utilize multiple apps, or prefer one to the other), but what about Verbum? Faithlife? 

OSX & iOS | Logs |  Install

Posts 248
Patrick Rietveld | Forum Activity | Replied: Mon, Nov 9 2015 5:11 AM

I am appearantly too narrowminded.

Smile

Page 1 of 1 (15 items) | RSS