Lexham Press Spiritual Growth Bundle missing a resource

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This post has 61 Replies | 5 Followers

Posts 2338
Jan Krohn | Forum Activity | Replied: Wed, Nov 11 2015 5:44 PM

Same here. Maybe the book should be renamed "40 days to download" Big Smile

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 38
LogosEmployee
Don | Forum Activity | Replied: Wed, Nov 11 2015 5:46 PM

Jan, could you try once more for me please

Posts 82
Kristine Lewis | Forum Activity | Replied: Wed, Nov 11 2015 6:00 PM

I also am not able to download the missing resource.  I have my Logos logs in to technical support.  I did get the resource included when I turned on my secondary computer today, but not the primary one.  I restarted and commanded Update resource just now.

Posts 38
LogosEmployee
Don | Forum Activity | Replied: Wed, Nov 11 2015 6:02 PM

Kristine, could you restart Logos 6 on the primary computer and let me know if it starts to download please

Posts 82
Kristine Lewis | Forum Activity | Replied: Wed, Nov 11 2015 6:05 PM

Yes, it downloaded on its own without my restarting it, just now.  Logos 6 is now indexing the 1 new resource.  Thanks for fixing the issue for me.

Posts 467
Nord Zootman | Forum Activity | Replied: Wed, Nov 11 2015 6:09 PM

Just checked and it is downloaded now. Thank you!

Posts 2338
Jan Krohn | Forum Activity | Replied: Wed, Nov 11 2015 6:17 PM

Don:
Jan, could you try once more for me please

I checked on Android. The resource has popped up now. Thanks!

Will check my main computer at lunch break.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 797
Lew Worthington | Forum Activity | Replied: Wed, Nov 11 2015 6:34 PM

I was hoping it would resolve itself, but I also do not have the resource on my PC even after updating resources and restarting a few times. Yet, it is listed on my Kindle.

Thanks!

Posts 38
LogosEmployee
Don | Forum Activity | Replied: Wed, Nov 11 2015 6:37 PM

Lew Worthington:

I was hoping it would resolve itself, but I also do not have the resource on my PC even after updating resources and restarting a few times. Yet, it is listed on my Kindle.

Thanks!

Lew, could you restart Logos 6 and let me know if it starts to download. 

Posts 797
Lew Worthington | Forum Activity | Replied: Wed, Nov 11 2015 6:43 PM

It sure did. Thank you so much.

Posts 384
Danny Parker | Forum Activity | Replied: Wed, Nov 11 2015 11:08 PM

I posted in another thread as well, but this one seems to be the one being tracked by Logos.

I have been patiently waiting, but maybe it is time to speak up. I have not yet received the 40 Days book yet either. Does it require someone to do something special for those of us that ordered early?

Posts 2075
GaoLu | Forum Activity | Replied: Wed, Nov 11 2015 11:40 PM

Danny Parker:

I posted in another thread as well, but this one seems to be the one being tracked by Logos.

I have been patiently waiting, but maybe it is time to speak up. I have not yet received the 40 Days book yet either. Does it require someone to do something special for those of us that ordered early?

I'm not sure.  You could restart your computer 2-3 times, keep restarting Logos, repeatedly enter "Update Resources," and wait another day. You can threaten, wheedle, beg and pray.  Eventually combined willpower, desire, inertia,  fissile material, nice people at Faithlife, etc. will take you critical mass and BOOM!  There your book will be.  That's my best explanation, how it seemed to happen for me.  

Hope this helps.

Posts 3686
Francis | Forum Activity | Replied: Thu, Nov 12 2015 1:28 AM

If one of you, who do have it successfully downloaded, could:

1. Look up in the info panel the name of the file.

2. Go to the local resource folder to find it.

3. Upload it here. 

The rest of us could download it manually and then scan path to our resource folder to have it detected.

Posts 619
Ryan | Forum Activity | Replied: Thu, Nov 12 2015 2:36 AM

Francis:

If one of you, who do have it successfully downloaded, could:

1. Look up in the info panel the name of the file.

2. Go to the local resource folder to find it.

3. Upload it here. 

The rest of us could download it manually and then scan path to our resource folder to have it detected.

Hi Francis, I tried to upload it for you a few times but each time Logos website gave me an error message. Not sure if they're having web problems or if there is a filter in place to prevent it, but I did try.

Posts 3686
Francis | Forum Activity | Replied: Thu, Nov 12 2015 3:50 AM

Thanks, Ryan. Have you zipped it before trying to upload it?

Posts 2338
Jan Krohn | Forum Activity | Replied: Thu, Nov 12 2015 3:58 AM

I doubt that's gonna work. As far as I know you can only scan for legacy Libronix resources.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 619
Ryan | Forum Activity | Replied: Thu, Nov 12 2015 4:11 AM

Francis:

Thanks, Ryan. Have you zipped it before trying to upload it?

Okay, I'll try this. 2477.40DAYSCROSS.zip

I hope this is okay and not against forum guidelines. I assume since one needs to have a license to view it that I'm not breaking any policies. If I am, please let me know.

Posts 38
LogosEmployee
Don | Forum Activity | Replied: Thu, Nov 12 2015 5:29 AM

If you are still missing this resource please contact me at deverett@faithlife.com

Posts 3686
Francis | Forum Activity | Replied: Thu, Nov 12 2015 6:58 AM

Ryan B:
Okay, I'll try this. 2477.40DAYSCROSS.zip

Thanks, Ryan, your efforts are appreciated.

Jan Krohn:

I doubt that's gonna work. As far as I know you can only scan for legacy Libronix resources.

You're right: it did not work. I emailed Don.

Posts 384
Danny Parker | Forum Activity | Replied: Thu, Nov 12 2015 12:58 PM

After interacting with Don. I now have the book. He must have had to do something on his end. Thanks.

Danny

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