Problem downloading the free graphics of Advent

Page 1 of 1 (5 items)
This post has 4 Replies | 1 Follower

Posts 3
DAW | Forum Activity | Posted: Thu, Dec 17 2015 9:47 AM

No problem downloading the free books of Advent. But, cannot download the free graphic of the day. I have a MacBook Pro.

Posts 184
LogosEmployee
Kaleb Cuevas | Forum Activity | Replied: Thu, Dec 17 2015 10:39 AM

I have not been able to replicate the issue. Are you currently still having this problem?

Posts 3
DAW | Forum Activity | Replied: Thu, Dec 17 2015 11:55 AM

Dear Kaleb,

I went to the following location via a link in the daily e-mail promoting the free book and the free visual:

https://www.logos.com/christmas?utm_source=christmas&utm_medium=email&utm_content=5292218&utm_campaign=promo-advent2015

Usually (in my experience) when a download is provided, there is a dialogue box in the middle, but lower part of the screen, where you can click and it will bounce down into the "Download" link on my computer.

When I look for that option, it is not there. I click on the picture/graphic/visual and it enlarges; then the next click returns it to the original screen. So I cannot download it.

Not sure what I am doing wrong. I am using a MacBook Pro, if that means anything.

Dan

Posts 29050
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Dec 17 2015 12:22 PM

First of all, welcome! Smile

DAW:

Usually (in my experience) when a download is provided, there is a dialogue box in the middle, but lower part of the screen, where you can click and it will bounce down into the "Download" link on my computer.

When I look for that option, it is not there. I click on the picture/graphic/visual and it enlarges; then the next click returns it to the original screen. So I cannot download it.

I concur. Of course, you can simply right click on the enlarged image and save it that way, but it is less elegant, nor the expected behavior.

macOS, iOS & iPadOS | Logs |  Install

Posts 3
DAW | Forum Activity | Replied: Thu, Dec 17 2015 1:04 PM

My daughter helped me with a solution.

Case closed.

Thanks for all your help!

Dan

Page 1 of 1 (5 items) | RSS