Personnel changes at Faithlife

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This post has 237 Replies | 19 Followers

Posts 201
Roy | Forum Activity | Replied: Thu, Jan 7 2016 11:53 AM

I would like to point something out here that I keep seeing mentioned.
Some folks here keep saying that most or all of these people were "Fired".

I don't see that having been mentioned anywhere in any official post. A person is "Fired" for cause. They did something really stupid or illegal. In fact, from what I have read they were "Laid Off". That is a completely different story.
I do not know about FL's policy, but it is customary for an employee who has been laid off to have some sort of recall rights or if not a (negotiated) right their returning is not impossible. If they were a good employee they may be able to return if the economy improves. If you were fired,forget it. It is very unlikely you would ever return.

Some of the people who were laid off may feel like they were fired but that is their feeling, not the reality of the situation.

I do know what they are going through. I am one of those 10 thousand people that Caterpillar Inc is laying off world wide. I was part of 210 people let go at one time from the building I worked in this last October. I am still without work. I do know however, that God WILL provide. It may not be in the timing that I want and it may not be a Job that I would have considered before, but He Will provide. For me as well as for each of those FL employees that were laid off. I've been laid off 4 time in my working carrer and God has always come through for me. I've been laid off just as these FL employees were, but we were not Fired.

With respect........

Posts 2693
DominicM | Forum Activity | Replied: Thu, Jan 7 2016 12:04 PM

Bob, Thanks for being as open and transparent as you can, and respect your call on your business decision, may your friends find employment soon..

Whilst I appreciate your move towards more SaaS in the future, which as a new user would make more sense, however please don't forget - some of us oldies/early-adopters have thousands of $$$ invested/paid already into the growth of the company, I know you have said you plan on supporting us long-term users, but with the new databases and features appearing to be heading one way as online only and subscription based - as a long term user (pre Original - Logos 1.6) with sporadic internet access I still find this reliance on the internet concerning..

Whilst I pray no one does a DdofS attack on you, if you are hit, in the event of a DdofS with Saas model online only(web) you are hindered in your ministry , please remember us poor-folks with 3rd world internet..

.. and that political climates change and online sites can be blocked in seconds...

Please however much you are tempted - never ditch the offline option

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 1026
EastTN | Forum Activity | Replied: Thu, Jan 7 2016 1:23 PM

Roy:

I do know what they are going through. I am one of those 10 thousand people that Caterpillar Inc is laying off world wide. I was part of 210 people let go at one time from the building I worked in this last October. I am still without work. I do know however, that God WILL provide. It may not be in the timing that I want and it may not be a Job that I would have considered before, but He Will provide. For me as well as for each of those FL employees that were laid off. I've been laid off 4 time in my working carrer and God has always come through for me.

Roy, I'm sorry to hear about your situation. I've been laid off before, and God came through for me - but it was still a scary time for my family.

Posts 201
Roy | Forum Activity | Replied: Thu, Jan 7 2016 1:40 PM

Thank you. Yes it is or at least can be scary. I just have to remember to remember that God has the best in mind for me and remember to be patient.

In fact, I had an interview today. My prayer is that if this is where God wants me, then let them make an offer. If not, then make it plain to me by closing the door with no offer from them. If that door does close, I will look at/into going back to school. I would be eligible to do so, if the field I chose was on the approved list, on the governments dime.

God WILL provide!Big Smile

P.S. Hey Faithlife... How about giving us a set of Praising Hands emoticon?

Posts 3938
abondservant | Forum Activity | Replied: Thu, Jan 7 2016 1:47 PM

I think I used the word "let go".  But I digress.

Parents, God, and businesses can all do things we dislike, for the right reasons. It may well be for the best of the company, and that I like. But the mode we use to get there is unfortunate.

No child likes spanked. No adult likes to be punished. No one likes to see their friend, acquaintance, and future sales person "let go" or "quit" - whatever the circumstances.

I'm committing to spend no more than 20$ a transaction, and no more than one 20$ transaction per month until my debt is paid.

Then we will see where things are at that point. This may not be instability, but that is what it feels like. These are the actions of a company on shaky ground.

L2 lvl4, L3 Scholars, L4 Scholars, L5 Platinum,  L6 Collectors. L7 Baptist Portfolio. L8 Baptist Platinum.

Posts 26834
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Jan 7 2016 3:14 PM

abondservant:
These are the actions of a company on shaky ground.

True but that is not the only reason that a company might take these actions so don't force me to loose Fallacy Hound from his kennel.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 3938
abondservant | Forum Activity | Replied: Thu, Jan 7 2016 8:41 PM

No need to unleash the fallacy hound. I qualified my statement in the previous sentence.

May not be instability, but that is what it feels like. Likewise (but didn't want to be redundant), May not be on shaky ground per se, but if a company were on shaky ground this is what they'd do.

L2 lvl4, L3 Scholars, L4 Scholars, L5 Platinum,  L6 Collectors. L7 Baptist Portfolio. L8 Baptist Platinum.

Posts 180
Paul C | Forum Activity | Replied: Thu, Jan 7 2016 9:46 PM

abondservant:
but if a company were on shaky ground this is what they'd do.

If it looks like a duck, waddles like a duck,and quacks like a duck, It's probably a peacock.

Posts 26834
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Jan 7 2016 9:49 PM

Yup, I got it. I log onto the forums to get my daily dose of pessimism, paranoia, fear and speculation. Sorry, I forgot for a moment and took Bob at face value. Zip it!

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 235
C M | Forum Activity | Replied: Thu, Jan 7 2016 9:49 PM

Whyndell Grizzard:
t is not only the article that has me concerned, but the Glassdoor remarks- the overall problem that raised its head time after time- poor management techniques - even though this is family owned- I get the impression the lack of a qualified management team may be the issue. Maybe its time to let someone else run the ship, I get this not only from articles but from watching FL now for 2 yrs. to be honest I have some major concerns.

Whyndell Grizzard,

Let Bob, be Bob!

The Laid off employees of Faithlife are most disheartening to know that it’s from a company that peddle the Word, Truth and Hope in digital forms. Our hearts go out to the families. When or where will these people find new employment? What can we do to help them?

Faithlife is a “Family Owned Business”.  It still has to do business in the world of customers, market shares, cash flow, profit margins, overheads, taxes, projections, insights, foresight, contracts, insurance, growth, long-term customers and capital, investment, trends, new customers, and competitors. It’s not easy to keep all these things in view and make them work in a volatile economy. Tough decisions have to be made for the good of the whole. As I said before changes are coming to Faithlife. This is the nature of doing business in the “real world.” Offline users, large purchasers of Faithlife products, and large Logos Library owners must allow Bob and the company to do what it should, must, and know, to do. We should move more out of faith and not fear.

The family has chosen him to guide the Faithlife Corp. Let him do it to the best of his abilities. If they become dissatisfied with his leadership, they will choose another. Don’t tie his hands. Let Bob, be Bob. Don’t back him into the corner of saying, “Never.”  Some love Bob and many trust him. Bob will not let this company go down. He will do whatever it takes, to keep it profitable. This may (not necessarily required) include the unsettlement of many long-term customers. To be profitable the company may have to change more toward subscriptions and /or a combination ownership of the two. I am not a prophet or a son of a prophet, believe me, THERE MUST BE CHANGES! Gradual, slow, or a complete overhaul, change is coming. Haven’t you seen the Stock Market Report today? Living things must make changes.

Until one can prove otherwise, Bob is doing the best he can to keep Faithlife, lean, profitable, growing, productive, and at the same time reassuring based customers the survivability of Faithlife Corp. Don’t you think Bob needs and can use a vote of confidence from all users and especially, the long-term ones?

Posts 180
Paul C | Forum Activity | Replied: Thu, Jan 7 2016 9:55 PM

MJ. Smith:
I log onto the forums to get my daily dose of pessimism, paranoia, fear and speculation.
You forgot sarcasm. Stick out tongue

Posts 26834
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Jan 7 2016 10:16 PM

Big Smile

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 235
C M | Forum Activity | Replied: Thu, Jan 7 2016 10:22 PM

Paul C:
MJ. Smith:
I log onto the forums to get my daily dose of pessimism, paranoia, fear and speculation.
You forgot sarcasm. Stick out tongue

                                                                            WHY? 

Posts 443
Bill Cook | Forum Activity | Replied: Fri, Jan 8 2016 6:03 AM

Laying off 15% of the work force is pretty drastic. I was in management for 25 years and had to lay off a fair share of folks over that time. It is heart-wrenching. But, if I had to lay off such a large percentage of folks, it was due to a major change in the business model.

I am not a fan of the business model. I was a faithful Adobe customer UNTIL they forced everyone to become subscribers at a ridiculously high ransom. So, to me subscription signals an upcoming abandonment. I know this has been addressed. But, the sense is uneasiness.

It does make me concerned that I may have software that will soon be unsupported. I may own the digital forms of the books, but without the Logos engine, they are no good.

This is a signal to me to somehow begin the arduous task of moving my notes out of Logos or at least build some redundancy for them.

Posts 2724
Kevin A. Purcell | Forum Activity | Replied: Fri, Jan 8 2016 7:24 AM

Bill Cook:
This is a signal to me to somehow begin the arduous task of moving my notes out of Logos or at least build some redundancy for them.

This is one reason that I prefer notes that are based on a format that can easily be read outside of the software. Other programs use RTF or in a case or two simple TXT (although that's not ideal with no formatting or links to verses).

I wish Logos would do this.

Posts 3194
Whyndell Grizzard | Forum Activity | Replied: Fri, Jan 8 2016 7:48 AM

Charles McNeil:

Whyndell Grizzard:
t is not only the article that has me concerned, but the Glassdoor remarks- the overall problem that raised its head time after time- poor management techniques - even though this is family owned- I get the impression the lack of a qualified management team may be the issue. Maybe its time to let someone else run the ship, I get this not only from articles but from watching FL now for 2 yrs. to be honest I have some major concerns.

Whyndell Grizzard,

Let Bob, be Bob!

The Laid off employees of Faithlife are most disheartening to know that it’s from a company that peddle the Word, Truth and Hope in digital forms. Our hearts go out to the families. When or where will these people find new employment? What can we do to help them?

Faithlife is a “Family Owned Business”.  It still has to do business in the world of customers, market shares, cash flow, profit margins, overheads, taxes, projections, insights, foresight, contracts, insurance, growth, long-term customers and capital, investment, trends, new customers, and competitors. It’s not easy to keep all these things in view and make them work in a volatile economy. Tough decisions have to be made for the good of the whole. As I said before changes are coming to Faithlife. This is the nature of doing business in the “real world.” Offline users, large purchasers of Faithlife products, and large Logos Library owners must allow Bob and the company to do what it should, must, and know, to do. We should move more out of faith and not fear.

The family has chosen him to guide the Faithlife Corp. Let him do it to the best of his abilities. If they become dissatisfied with his leadership, they will choose another. Don’t tie his hands. Let Bob, be Bob. Don’t back him into the corner of saying, “Never.”  Some love Bob and many trust him. Bob will not let this company go down. He will do whatever it takes, to keep it profitable. This may (not necessarily required) include the unsettlement of many long-term customers. To be profitable the company may have to change more toward subscriptions and /or a combination ownership of the two. I am not a prophet or a son of a prophet, believe me, THERE MUST BE CHANGES! Gradual, slow, or a complete overhaul, change is coming. Haven’t you seen the Stock Market Report today? Living things must make changes.

Until one can prove otherwise, Bob is doing the best he can to keep Faithlife, lean, profitable, growing, productive, and at the same time reassuring based customers the survivability of Faithlife Corp. Don’t you think Bob needs and can use a vote of confidence from all users and especially, the long-term ones?

My opinion- if you don't like it ignore it- your comments are an over reach.

Posts 80
Paul | Forum Activity | Replied: Fri, Jan 8 2016 8:22 AM

I would love for the company to prosper, because I have a large library and Logos is important to many Christian academics/ pastors. But as the owner of a large Logos library: If Faithlife were to close, would we be able to access our books? Would I have to keep one computer operating an old operating system just dedicated to Logos? Is there a backup plan in case of catastrophic failure?

I firmly believe that if the company works to serve the Kingdom, the company will be blessed. If the company works to serve Mammon, it will need to face the consequence of its choice.

So please:

(a) Please show us that you care for your employees' well being. You depend on a motivated team to produce the best products. A demoralized team would cascade your ongoing problems.

(b) Stop pushing your employees with sales quota: when they call me, they all desperately wanted me to buy more.  I get really turned off by their sales push. Instead, tell them to help your customers to make wise economic decision based on their particular life circumstance. 

(c) Make your resource competitive price wise. Your sales pitch of search-ability and link-ability do not justify the huge price premium of your products over your competitors. 

(d) Focus on long term profitability rather than rapid expansion: don't be greedy at a time when the rest of the world is heading into a bad recession.

(e) Show that you care about your customers as people rather than as revenue streams only. I appreciate the Christmas deals you gave us recently and the New Year Bible Study Challenge.

(f) Remember where you came from and how you got started. Do not lose your core customer base to your competitors. Continue you generosity to seminary students.

(g) Provide a low cost solution to young evangelicals (apology to users of different traditions): perhaps have a ESV Study Bible or NIV Zondervan Study bible bundled with Lexham free resource at an attractive low price to compete with the leading Bible apps which have extremely high market share. This is the market that you cannot afford to lose. 

Posts 2345
Ronald Quick | Forum Activity | Replied: Fri, Jan 8 2016 8:28 AM

Paul Lee:
(g) Provide a low cost solution to young evangelicals (apology to users of different traditions): perhaps have a ESV Study Bible or NIV Zondervan Study bible bundled with Lexham free resource at an attractive low price to compete with the leading Bible apps which have extremely high market share. This is the market that you cannot afford to lose. 

It was my purchase about 20 years ago of the Nelson Electronic Bible Reference Library ($20) that introduced me to Logos.  As a result, I have continued to upgrade with different base packages and individual resources and collections.  Without such a small investment at the beginning, I may have never tried Logos.

Posts 235
C M | Forum Activity | Replied: Fri, Jan 8 2016 11:00 AM

Whyndell Grizzard:
My opinion- if you don't like it ignore it- your comments are an over reach.

If my "comments are an overreach", perhaps, many more people have much to be concern about.

Posts 235
C M | Forum Activity | Replied: Fri, Jan 8 2016 11:24 AM

Paul Lee:
If Faithlife were to close, would we be able to access our books?

What factual information or pattern of actions causes you to raise such question?

Paul Lee:
I firmly believe that if the company works to serve the Kingdom, the company will be blessed. If the company works to serve Mammon, it will need to face the consequence of its choice.

I don't know where, but see the threads on Faithlife/Logos Christian Company- Christian products.

Paul Lee:
(g) Provide a low cost solution to young evangelicals (apology to users of different traditions): perhaps have a ESV Study Bible or NIV Zondervan Study bible bundled with Lexham free resource at an attractive low price to compete with the leading Bible apps which have extremely high market share. This is the market that you cannot afford to lose. 

This point make get better feedback and attention under the Suggestion Forum Section.

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