Hi everyone,
I get "Preparing your library" apparently forever when I try and start Logos 5 on Windows 8. It was starting fine a week or so ago. I have left it in this state for days, without result.
Any thoughts appreciated,
Lee
Try restarting your computer, else provide diagnostic logs, but there will be no guarantee of a fix as Logos 5 is not supported.
Updating to the free Logos 6 Core Engine may fix it and you will receive official support.