Logos 6 Software not opening after updating to Windows 8.1

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Bradley Geno | Forum Activity | Posted: Wed, Mar 2 2016 7:21 AM

My computer was updated to Windows 8.1 yesterday and this morning I attempted to open my Logos Software. The splash screen appeared for about 15-20 seconds like it was going to open, then disappeared and the app never opened. My software is up-to-date and Windows is up-to-date. I attempted to hold "Ctrl" down while opening Logos and got the Log-in screen. Upon clicking "Sign In" a message popped up that said the "Logos Bible Software has stopped working." Hoping you can help me get this fixed so that I can use the app again. I have attached the Logos Log files.6165.Logos Log Files.zip

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Graham Criddle | Forum Activity | Replied: Wed, Mar 2 2016 7:31 AM

Hi Bradley - and welcome to the forums

Sorry to hear you are having problems.

Unfortunately the log files are from 10th February so don't show anything relevant to the current issue.

Is there a more recent set of logs available?

Graham 

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Bradley Geno | Forum Activity | Replied: Wed, Mar 2 2016 11:35 AM

Here is a more recent Log file that I just found. 6428.Logos Log Files1.zip

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