Bug: 4.0b Beta 12: Wildly flickering Collections menu

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Rosie Perera | Forum Activity | Posted: Thu, Feb 25 2010 5:01 AM | Locked

I've been seeing this problem lately where the Open dropdown menu in the Collections panel flickers wildly (scrolling madly up and down by what appears to be one page worth) and I cannot select anything from it because I can't tell what I'll be clicking on. I don't have a 100% reproducible case, but it seems to happen when I've been messing around with creating new collections and/or deleting them. It only started happening in a recent beta (I think 10 or 11 or 12; can't remember when).

Here's a video showing it:

System specs (I'm giving lots of video info from PC Wizard 2010, since it might be related to my video config if nobody else has seen this):

Current Display : 1920x1200 pixels at 60 Hz in True Colors (32-bit)
Number of monitors : 1

General Information : 
Manufacturer : Nvidia
Model : NVIDIA GeForce 9800 GT 
Bus Type : PCI-Express
Processor : GeForce 9800 GT
Converter : Integrated RAMDAC
Refresh Rate (min/max) : 56/75 Hz

GPU Information : 
Number of GPU : 1
Processor : G92
Revision : A2
Bus : 256-bit
Memory Type : 512 MB GDDR3
GPU Frequency : 601.71 MHz
Shader Clock : 1512 MHz
Memory Frequency GPU : 900 MHz
DirectX Support : 10.1
Pixel Shader Version : 3.0

Video Bios Information : 
Date : 11/13/08
Version : Version 62.92.69.00.30 
Forceware : 8.15.11.8618

There's more info available if you need it...

Posts 1666
SteveF | Forum Activity | Replied: Thu, Feb 25 2010 6:07 AM | Locked

Rosie Perera:
I've been seeing this problem lately

Mine has been doing this for MANY betas. Sometimes I can get a letter typed into the "select"? window and it stops. (Bradley?) a long time ago said they could "occassionally"? make it happen. Never heard anything else.

For me this is CONSTANT on the deletion of a collection from within the "drop-down"

Regards, SteveF

Posts 19333
Rosie Perera | Forum Activity | Replied: Thu, Feb 25 2010 6:27 AM | Locked

SteveF:

Mine has been doing this for MANY betas. Sometimes I can get a letter typed into the "select"? window and it stops. (Bradley?) a long time ago said they could "occassionally"? make it happen. Never heard anything else.

For me this is CONSTANT on the deletion of a collection from within the "drop-down"

Oh, good. I'm glad it isn't just me. Maybe there's some hope of getting it fixed, then. I'm willing to do whatever it takes to help track it down, Bradley and Logos developers! Would a log file for a short session when I'm just doing this help?

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Feb 25 2010 6:37 AM | Locked

I guess it's a long shot Rosie but the latest NVidia drivers for your card are 196.21, you are on 186.18.  You might want to try that.

http://www.nvidia.com/Download/index5.aspx?lang=en-us

 

Posts 19333
Rosie Perera | Forum Activity | Replied: Thu, Feb 25 2010 8:25 AM | Locked

Dominick Sela:

I guess it's a long shot Rosie but the latest NVidia drivers for your card are 196.21, you are on 186.18.  You might want to try that.

http://www.nvidia.com/Download/index5.aspx?lang=en-us

I updated my nVidia drivers to the latest and rebooted my machine. The menu problem is still there.

Posts 3751
BillS | Forum Activity | Replied: Thu, Feb 25 2010 8:33 AM | Locked

Dominick Sela:

I guess it's a long shot Rosie but the latest NVidia drivers for your card are 196.21, you are on 186.18.  You might want to try that.

http://www.nvidia.com/Download/index5.aspx?lang=en-us

 

Dominic,

Thank you for this post! With nvidia's auto-scan, I was able to EASILY find an updated driver for my notebook, too. Thank you!

Grace & Peace,
Bill


MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
Fire 10HD 64GB 7th Gen

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Rich DeRuiter | Forum Activity | Replied: Thu, Feb 25 2010 8:51 AM | Locked

Dominick Sela:

I guess it's a long shot Rosie but the latest NVidia drivers for your card are 196.21, you are on 186.18.  You might want to try that.

http://www.nvidia.com/Download/index5.aspx?lang=en-us

 

DO NOT update nVidia drivers for nVidia cards made by third party manufacturers this way. For example, if you have an eVGA brand nVidia card, it has the nVidia graphics chips, but also some non-nVidia chips (for other processes the card handles). Updating the drivers from the wrong site can cause big problems (and did for me a while back, which is why I know about this).

So, if you have a 3rd party nVidia card, or an OEM (e.g. Dell) version of an nVidia card, ONLY download updates from those manufacturer's sites. Otherwise, you could run into trouble.

And yes, nVidia's scan looks at your current drivers and updates them, but it can't tell if the drivers are specific to 3rd party or OEM cards (unless they changed something recently -- again, I speak from an 'untoward' experience here).

All that said, you may be just fine. However, if you notice any performance degradation, find the correct 3rd party/OEM drivers, uninstall the drivers you just installed and then install the correct ones.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 5631
Todd Phillips | Forum Activity | Replied: Thu, Feb 25 2010 9:15 AM | Locked

Rosie Perera:
Oh, good. I'm glad it isn't just me. Maybe there's some hope of getting it fixed, then. I'm willing to do whatever it takes to help track it down, Bradley and Logos developers! Would a log file for a short session when I'm just doing this help?

No it's not just you. I have it too, and I have an ATI card. I don't think it's video drivers though, since it only happen with certain program conditions.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Feb 25 2010 9:26 AM | Locked

This is a known issue that we hope to have fixed in a future beta.

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Feb 25 2010 10:30 AM | Locked

Richard DeRuiter:

Dominick Sela:

I guess it's a long shot Rosie but the latest NVidia drivers for your card are 196.21, you are on 186.18.  You might want to try that.

http://www.nvidia.com/Download/index5.aspx?lang=en-us

 

DO NOT update nVidia drivers for nVidia cards made by third party manufacturers this way. For example, if you have an eVGA brand nVidia card, it has the nVidia graphics chips, but also some non-nVidia chips (for other processes the card handles). Updating the drivers from the wrong site can cause big problems (and did for me a while back, which is why I know about this).

So, if you have a 3rd party nVidia card, or an OEM (e.g. Dell) version of an nVidia card, ONLY download updates from those manufacturer's sites. Otherwise, you could run into trouble.

And yes, nVidia's scan looks at your current drivers and updates them, but it can't tell if the drivers are specific to 3rd party or OEM cards (unless they changed something recently -- again, I speak from an 'untoward' experience here).

All that said, you may be just fine. However, if you notice any performance degradation, find the correct 3rd party/OEM drivers, uninstall the drivers you just installed and then install the correct ones.

Wow I didn't know that Richard, I have been updating for years; lucky I didn't get burned.  I think nVidia actually manufactures very few of the boards, they are in the chip business.  Even now, I have 3 Dells, 2 with GeForce cards and one with a Quadro, and I update the drivers every few weeks because they change a lot. Guess I have just been lucky.

What I have seen there are constant updates to the graphics drivers because of bugs, performance optimizations demanded by new software, etc.  You can really see some huge speed improvements by going with later drivers, and Dell updates theirs about every 6 months it seems; and after a system is a year or so old, never again.

The nice thing about Vista, Windows 7, and even XP I believe, is it's easy to "roll back" to the prior version if you update and find that a driver has  problem.

Thanks for the warning though, I think I'll keep being aggressive in updating but test more thoroughly when I do update!!

Posts 19333
Rosie Perera | Forum Activity | Replied: Thu, Feb 25 2010 11:43 AM | Locked

Melissa Snyder:

This is a known issue that we hope to have fixed in a future beta.

Yay!

Dominick Sela:

DO NOT update nVidia drivers for nVidia cards made by third party manufacturers this way.

You scared me at first, Dominick, as I'd already done it so it was too late (though I'm glad to learn from Richard that it's relatively easy to roll back if I discovered the new driver was causing problems). But I think I'm OK. I didn't build this PC myself and don't feel like opening it up to check, so I'm trusting what PC Wizard 2010 tells me about my video card:

General Information : 
Manufacturer : Nvidia
Model : NVIDIA GeForce 9800 GT 

Richard DeRuiter:

 

Thanks for the warning though, I think I'll keep being aggressive in updating but test more thoroughly when I do update!!

I'm generally not aggressive about updating drivers. My attitude about them is "if it ain't broke, don't fix it."

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Feb 25 2010 12:04 PM | Locked

Rosie Perera:

I'm generally not aggressive about updating drivers. My attitude about them is "if it ain't broke, don't fix it."

 

You would be surprised how many flickers, bleed-overs, color artifacts, ghosting, crashes, and other oddities occur because of buggy graphics drivers.  If you're one whose eye notices that, it can drive you insane.  Hence the penchant for updating drivers Geeked

Posts 844
Dewayne Davis | Forum Activity | Replied: Thu, Feb 25 2010 12:09 PM | Locked

Rosie Perera:
"if it ain't broke, don't fix it."

 

Unlike some of us whose motto is "if it ain't broke, I could probably sell it and get the latest and greatest instead" Devil

“... every day in which I do not penetrate more deeply into the knowledge of God’s Word in Holy Scripture is a lost day for me. I can only move forward with certainty upon the firm ground of the Word of God.”

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Feb 25 2010 12:10 PM | Locked

A recent lawsuit over "Vista capable" resulted in lots of Microsoft data becoming public, some of which documented the crashes in people's systems, when the computers call home.  Out of 1.6 million crashes supported, 38% were video drivers from ATI and NVidia alone!  To me that's a rock-solid reason to keep your drivers current:

 

Posts 19333
Rosie Perera | Forum Activity | Replied: Thu, Feb 25 2010 1:01 PM | Locked

Hmm...very interesting data. I've been having Windows Explorer crash on me every couple of days lately (granted, I'm usually pushing my computer to extremes, with 15-20 apps running at once, and most of the ones that can do it having lots of documents/tabs open). Not an abnormal testing scenario -- this is how I really work all the time! I wonder if, now that I've updated my video drivers, I'll see that problem go away. That would be really nice!

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Feb 25 2010 1:28 PM | Locked

Check your other drivers too.  All the crashes are not all video drivers, about 40% are.  But an overwhelming number of crashes are drivers of some sort - Network World said 95% is the number of crashes attributable to drivers. 

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