Display Issue: Random words being italicized.

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Posts 17
Doug Hanna | Forum Activity | Posted: Sat, May 14 2016 5:42 PM

On some resources, the text is displayed incorrectly to the end that the line spacing is too small and random words are italicized.

This is a screenshot from Let the Nations Be Glad by John Piper.

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MJ. Smith | Forum Activity | Replied: Sat, May 14 2016 5:44 PM

Welcome to the forums. Have you double checked that you have no visual filters on?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1808
David Thomas | Forum Activity | Replied: Sun, May 15 2016 8:53 AM

who is Frances S. Adeney and why does his name appear in the author's bio for Let the Nations be Glad?

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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Dave Hooton | Forum Activity | Replied: Sun, May 15 2016 3:15 PM

David Thomas:
who is Frances S. Adeney

The strict answer is to google for that name! 

It is an error where the book is authored by John Piper, but it should have been the subject of a new thread.

Dave
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Windows & Android

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David Thomas | Forum Activity | Replied: Sun, May 15 2016 7:18 PM

Dave Hooton:

David Thomas:
who is Frances S. Adeney

It is an error where the book is authored by John Piper, but it should have been the subject of a new thread.

I posted in this thread because I found the error when I clicked on the link in the original post of this thread.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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Dave Hooton | Forum Activity | Replied: Sun, May 15 2016 10:01 PM

David Thomas:
I posted in this thread because I found the error when I clicked on the link in the original post of this thread.

Ouch! Sorry, David.

Dave
===

Windows & Android

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David Thomas | Forum Activity | Replied: Mon, May 16 2016 8:14 AM

Dave Hooton:

David Thomas:
I posted in this thread because I found the error when I clicked on the link in the original post of this thread.

Ouch! Sorry, David.

No apologies necessary. I just thought if somebody was checking into the resource, they may want to fix this while they were at it. However I understand that the webpage is probably a different department at Faithlife than the coders who would address a display issue.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 17
Doug Hanna | Forum Activity | Replied: Mon, May 16 2016 8:33 AM

Thanks MJ!

I don't have any visual filters on.

Posts 1638
SteveF | Forum Activity | Replied: Mon, May 16 2016 12:22 PM

David Thomas:
who is Frances S. Adeney and why does his name appear in the author's bio for Let the Nations be Glad?

According to Faithlife, Frances is a woman, professor and writer:

https://faithlife.com/frances-s-adeney/about  Smile

Regards, SteveF

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Mark Smith | Forum Activity | Replied: Mon, May 16 2016 7:11 PM

Doug, sorry I do not have this resource. I checked a few other Piper works I have and did not find this problem. Hopefully someone with this specific resource can check their copy for you.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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MJ. Smith | Forum Activity | Replied: Mon, May 16 2016 7:14 PM

yes, it looks like a filter on "and, is, the" rather than truly random which is why we really need someone with the reference.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 17
Doug Hanna | Forum Activity | Replied: Tue, May 17 2016 7:54 AM

There are other issues. The resource won't space lines according to Program Settings and doesn't display the page number box.

It looks like a Vyrso ebook, even though this is a Logos resource.

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Mark Smith | Forum Activity | Replied: Tue, May 17 2016 3:53 PM

Doug Hanna:

There are other issues. The resource won't space lines according to Program Settings and doesn't display the page number box.

It looks like a Vyrso ebook, even though this is a Logos resource.

That would explain a lot. Faithlife uses publisher-supplied files and applies light tagging to produce Vyrso editions. They do not correct the text. The source files must have these odd pieces of text.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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LogosEmployee

I will inquire with our Content Production team to find out if an updated version of this resource is available to be published.

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LogosEmployee
Kyle G. Anderson | Forum Activity | Replied: Tue, May 17 2016 4:42 PM

Doug: I'm not able to replicate your findings. Could you give me the support info on the back of the about panel? e.g.:

LLS:C57BC1DD1FC0DF8C3104B83B8BFD4112


2014-07-25T17:36:24Z


C57BC1DD1FC0DF8C3104B83B8BFD4112.logos4

Posts 17
Doug Hanna | Forum Activity | Replied: Wed, May 18 2016 7:01 AM

Kyle G. Anderson:

Doug: I'm not able to replicate your findings. Could you give me the support info on the back of the about panel? e.g.:

LLS:C57BC1DD1FC0DF8C3104B83B8BFD4112


2014-07-25T17:36:24Z


C57BC1DD1FC0DF8C3104B83B8BFD4112.logos4

LLS:C57BC1DD1FC0DF8C3104B83B8BFD4112
2011-09-13T03:33:42Z
C57BC1DD1FC0DF8C3104B83B8BFD4112.logos4

Posts 921
LogosEmployee
Kyle G. Anderson | Forum Activity | Replied: Wed, May 18 2016 8:55 AM

Doug Hanna:

Kyle G. Anderson:

Doug: I'm not able to replicate your findings. Could you give me the support info on the back of the about panel? e.g.:

LLS:C57BC1DD1FC0DF8C3104B83B8BFD4112


2014-07-25T17:36:24Z


C57BC1DD1FC0DF8C3104B83B8BFD4112.logos4

LLS:C57BC1DD1FC0DF8C3104B83B8BFD4112
2011-09-13T03:33:42Z
C57BC1DD1FC0DF8C3104B83B8BFD4112.logos4

Thanks! This is really helpful. We make a huge update of that resource in 2014 but it looks like the updates were never pushed out to users. It will be pushed out to users on our next resource update day on May 31st.

I'm sorry for the inconvenience but thank you for bringing it to our attention.

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JT (alabama24) | Forum Activity | Replied: Wed, May 18 2016 11:20 AM

Embarrassed

OSX & iOS | Logs |  Install

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Donnie Hale | Forum Activity | Replied: Wed, May 18 2016 12:06 PM

Kyle G. Anderson:
We make a huge update of that resource in 2014 but it looks like the updates were never pushed out to users. It will be pushed out to users on our next resource update day on May 31st.

(queue Seinfeld paraphrase...)

You know how to make the updates, but you don't know how to push the updates. And that's really the most important part of the update.

Ick!

-Donnie

Posts 14
Michael Dunlop | Forum Activity | Replied: Wed, Apr 5 2017 6:50 PM

I've had similar issues for some time (not on that book, but on seemingly random ones... it's an issue that doesn't seem to have anything to do with the resource itself). I've noticed that sometimes when I select some words and than highlight them, it somehow 'resets' the text, ant the weird italicizing goes away... or sometimes it just changes which words are italicized.

Very weird, and sometimes hard on the eyes...

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