CRASH - After installing Calvin

David L Garber | Forum Activity | Posted: Mon, Mar 1 2010 6:41 PM | Locked

I installed the new Calvin series last evening and I can no longer bring up Logos 4.

I get the following message

LOGOS BIBLE sOFTWARE 4 HAS STOPPED WORKING

A problem caused the program to stop working correctly,
Windows will close the program and notify you is a solution is
available. 

Program was working with Logos 4, Beta 12, in the morning and afternoon.

Kevin Becker | Forum Activity | Replied: Mon, Mar 1 2010 6:50 PM | Locked

The best way to diagnose a crash is logs. http://wiki.logos.com/Diagnostic_Logging  http://wiki.logos.com/Uploading_Logs . There can be many causes of a crash. Its proximity to installing Calvin makes a corrupt index a likely candidate (Hence Mark's question about merging indexes, which could have happened without you knowing about it) but we can't know for sure without logs.