I thought Academic Discount stacks with LN?

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This post has 22 Replies | 6 Followers

Posts 1823
mike | Forum Activity | Posted: Mon, Aug 22 2016 1:56 PM

I remembered somewhere Phil Gon said that Academic Discount would also receive 10% + 5% from the LN's perks? But I don't see any of those in my checkout page..

Can someone from Faithlife help me?

Posts 3007
SineNomine | Forum Activity | Replied: Mon, Aug 22 2016 2:00 PM

mike:
Can someone from Faithlife help me?

Seconded.

Posts 1823
mike | Forum Activity | Replied: Mon, Aug 22 2016 7:07 PM

bump

Posts 1823
mike | Forum Activity | Replied: Mon, Aug 22 2016 7:50 PM

Posts 702
JH | Forum Activity | Replied: Mon, Aug 22 2016 7:54 PM

I posted this question in another thread. Still no reply from Faithlife (they are busy today). I won't be purchasing anything until they work it out.

Posts 8
Brian Shockey | Forum Activity | Replied: Tue, Aug 23 2016 4:14 PM

I would be interested to know the answer to this as well before I purchase L7.  Let me know if you hear anything

Posts 957
Yasmin Stephen | Forum Activity | Replied: Tue, Aug 23 2016 4:30 PM

mike:

I remembered somewhere Phil Gon said that Academic Discount would also receive 10% + 5% from the LN's perks? 

Here?:

Phil Gons (Faithlife):

Phil Gons (Faithlife):

SineNomine:

Phil et al., thank you for answering so many questions.

Unfortunately, I think you guys may have missed one of mine (from the bottom of the first page):

Will the special 5% Logos Now discount also apply to people with academic discounts?

I'm checking to confirm how this will work. Just want to be sure before giving an answer.

Yes. This will apply to people with academic discounts as well.

(http://community.logos.com/forums/p/128822/838076.aspx#838076)

Posts 702
JH | Forum Activity | Replied: Tue, Aug 23 2016 4:33 PM

Brian Shockey:

I would be interested to know the answer to this as well before I purchase L7.  Let me know if you hear anything

There is a pricing problem online - buying a package with academic discount is currently more expensive than buying one with it! I hope this gets fixed soon. Until then, I am doing nothing...

Posts 1804
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Aug 23 2016 4:37 PM

We did set up the discounts to take an extra 5% off for Logos Now members who are in the academic program. These won't show up as separate discounts. They're all rolled up into one. I'm checking with the team to ensure that everything is working as it should and will let you know what we find out.

Posts 1493
Josh | Forum Activity | Replied: Tue, Aug 23 2016 4:42 PM

mike:

mike:

I remembered somewhere Phil Gon said that Academic Discount would also receive 10% + 5% from the LN's perks? But I don't see any of those in my checkout page..

Can someone from Faithlife help me?

Let me see if I understand this correctly. If I subscribe to Logos Now, I will get an additional 15% off a base package purchase that already includes my academic discount? Or is it only 5%?

Posts 702
JH | Forum Activity | Replied: Tue, Aug 23 2016 4:54 PM

Phil Gons (Faithlife):

We did set up the discounts to take an extra 5% off for Logos Now members who are in the academic program. These won't show up as separate discounts. They're all rolled up into one. I'm checking with the team to ensure that everything is working as it should and will let you know what we find out.

It doesn't seem to be working. The cost for Reformed Portfolio for me is $623 with academic discount. It is $476 without the academic discount (as a LN member). It comes out that way because the 15% discount is greater than the academic discount.

Posts 1804
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Aug 23 2016 5:13 PM

Josh:

mike:

mike:

I remembered somewhere Phil Gon said that Academic Discount would also receive 10% + 5% from the LN's perks? But I don't see any of those in my checkout page..

Can someone from Faithlife help me?

Let me see if I understand this correctly. If I subscribe to Logos Now, I will get an additional 15% off a base package purchase that already includes my academic discount? Or is it only 5%?

5%. We don't stack the 10% introductory promo discount with the academic discount.

Posts 1804
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Aug 23 2016 5:25 PM

JH:

Phil Gons (Faithlife):

We did set up the discounts to take an extra 5% off for Logos Now members who are in the academic program. These won't show up as separate discounts. They're all rolled up into one. I'm checking with the team to ensure that everything is working as it should and will let you know what we find out.

It doesn't seem to be working. The cost for Reformed Portfolio for me is $623 with academic discount. It is $476 without the academic discount (as a LN member). It comes out that way because the 15% discount is greater than the academic discount.

Can you send me some screenshots of what you're seeing (phil@faithlife.com)?

How are you able to see your price without academic discount?

Posts 1022
Keith Pang | Forum Activity | Replied: Tue, Aug 23 2016 5:42 PM

I was told by a representative on the phone today that the additional 5%  wouldn't be applied to my academic discount =/

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

Posts 702
JH | Forum Activity | Replied: Tue, Aug 23 2016 6:02 PM

I will send you and email. I can see the price by logging out of my account and checking the price without the academic discount applied.

Posts 1335
PL | Forum Activity | Replied: Tue, Aug 23 2016 6:06 PM

I'm another one who's waiting for the academic + 15% discounts to be sorted out before ordering.

Peter

Posts 702
JH | Forum Activity | Replied: Tue, Aug 23 2016 6:12 PM

PL:

I'm another one who's waiting for the academic + 15% discounts to be sorted out before ordering.

Peter

I sent Phil an email. I'm sure he'll get it all straightened out and report back here with something definitive.

Posts 253
Jonathan Bradley | Forum Activity | Replied: Tue, Aug 23 2016 7:49 PM

Phil Gons (Faithlife):

We did set up the discounts to take an extra 5% off for Logos Now members who are in the academic program. These won't show up as separate discounts. They're all rolled up into one. I'm checking with the team to ensure that everything is working as it should and will let you know what we find out.

Phil Gons, how can I check to make sure I got this discount when I made my purchase? Should I call customer service and ask?

Posts 272
LogosEmployee
Glenn Airoldi (Faithlife) | Forum Activity | Replied: Tue, Aug 23 2016 9:37 PM

I've created a spreadsheet with an example of how prices are calculated for a base package sale for the various academic role and Logos Now membership scenarios.  I've used Standard Gold as an example, and assumed no Dynamic Pricing.  Hope this helps.

Posts 1022
Keith Pang | Forum Activity | Replied: Tue, Aug 23 2016 10:23 PM

Great chart, and explanation. However, this does not seem to be reflected in the online store. 

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

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