Over $300 for L7 Features? Really?

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This post has 268 Replies | 12 Followers

Posts 363
Batman | Forum Activity | Replied: Sun, Sep 4 2016 8:54 PM

Yep, very confusing this go around.  Maybe every time-- not sure. 
I still advocate for fewer upgrades; altho, now that I, personally, am set with the Now subscription for a year, they can upgrade 12 versions, over the next 12 months, and i SHOULD be upgrade proofed. haha. Actually, I'd still be annoyed, because it is annoying to upgrade constantly. Espsince in my opinion, theres not really been upgrades in 5, 6 or 7. To me, it's basically the same thing. Tweaks, but not upgrades. 

I keep hoping you get where and what you need. It's extremely frustrating when you are so frustrated with the software, you really dont care to put the time and energy into learning just what we have. (As you know, until last week, when I feel Logos did right by me, by offering the "recent upgrade discounts", I had no desire to upgrade, sidegrade, downgrade, just out the door-grade. So definitely know where u r at, and why. Since seeing things a little differently, I see that things aren't as "evil" as I thought. But, I'm still keeping my "bat eye"on things. lol). 

But, hopefully, you can step back take a deep breath, pray, ask God to get you through the frustrations, and go one step at a time. Watch the freebie videos, and move to the next one. Lots of people here willing to help, too. Reps are good too. 

Fr. Charles R. Matheny:

I did my purchase by phone, didn't get what was presented to me, at least as I understood it.
Seems many are again confused, have great difficulty with upgrade calculators and Logos support indicates its been difficult for them - so, yes, quite frankly its a pain and a great many , including Logos are having trouble with it.

Posts 363
Batman | Forum Activity | Replied: Sun, Sep 4 2016 9:00 PM

I'm not 100% but, I'll bet it has to do with coding. Break up even a small part of code on something like this, and everything breaks. 
That's a lot of what happened to Vista. They pulled one thing out and messed up a lot more. I didn't mind it, so it didn't bother me; but, overall, people hated it. 
That's my guess. Because the datasets are so involved, and I think much of the code is the same from one set to the other, it has to be all or nothing. But, I could be wrong. 

Jesús Polaino:

 I will not define those interlinears as obscure, but certainly not the most useful for the average user. In my case the difference between the Starter Feature Set and the full one is 181$, which is to much for me. In this, I agree with you that for a lot of Logos's users the upgrade is not worthy of the price.

What I really I cannot understand is why we are not allowed to buy some specific datasets we can be interested in apart of the base packages. I am really interested in the Systematic Theology dataset, which does not need any companion file, it is listed as 9.99$, but you cannot buy it. Why? If I am able to buy the resources I want individually (although in base packages have a very good discounted price), why I cannot buy the datasets I am interested in?

Posts 10715
Forum MVP
Jack Caviness | Forum Activity | Replied: Mon, Sep 5 2016 3:43 AM

Tony Thomas:
It would be nice if you had the opportunity to buy what you want. 

This would be nice from the customers' perspective, but when you consider the headaches this would create for customer service, the price of those features that I really want would rise—perhaps by quite a large amount.

Posts 930
Bill Moore | Forum Activity | Replied: Mon, Sep 5 2016 6:07 AM

Jack Caviness:

Tony Thomas:
It would be nice if you had the opportunity to buy what you want. 

This would be nice from the customers' perspective, but when you consider the headaches this would create for customer service, the price of those features that I really want would rise—perhaps by quite a large amount.

I agree. There is usually a lot more involved than we on the outside looking in can see.

Pastor, Cornerstone Baptist Church, Clinton, SC

Posts 156
Jesús Polaino | Forum Activity | Replied: Mon, Sep 5 2016 7:09 AM

Jack Caviness:

Tony Thomas:
It would be nice if you had the opportunity to buy what you want. 

This would be nice from the customers' perspective, but when you consider the headaches this would create for customer service, the price of those features that I really want would rise—perhaps by quite a large amount.

I understand your point but in some datasets like the mentioned Sytematic Theology where there are not new resources involved I simply cannot understand the logic behind... Furthermore, why there is the price in the web if it is not possible to buy it? It does not make sense to me.

Posts 10715
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Jack Caviness | Forum Activity | Replied: Mon, Sep 5 2016 10:14 AM

Jesús Polaino:
Furthermore, why there is the price in the web if it is not possible to buy it? It does not make sense to me.

The value of the individual datasets is indicated in order to demonstrate the value of the total package.

Posts 442
Tony Thomas | Forum Activity | Replied: Mon, Sep 5 2016 10:32 AM

Bill Moore:

Jack Caviness:

Tony Thomas:
It would be nice if you had the opportunity to buy what you want. 

This would be nice from the customers' perspective, but when you consider the headaches this would create for customer service, the price of those features that I really want would rise—perhaps by quite a large amount.

I agree. There is usually a lot more involved than we on the outside looking in can see.

I disagree.  Logos' software obviously has the ability to deliver and unlock individual features very quickly and easily.   The development costs have already been invested.  The fact that they choose not to make these features available individually has more to do with marketing.  Their goal is to extract as much $$$ from each user as possible.  So, in my case, I would have to pay well over $300 to get a feature that has a list price of $15 (although there may be other features I may also benefit from in the bundle).  

While I would be willing to buy features and datasets a la carte, they would prefer that I pony up for a full feature upgrade or, better yet, a monthly subscription.  Over a period of 2 years, that would give them $200-350 of income.  The subscription model has big numbers attached and I am sure that they are looking at all the zeros.  For example, if 10,000 users buy a $99 subscription, that adds almost $1 million of recurring revenue.  That is a lot of money to receive without even selling a single resource.

Whether Logos will ever be willing to unbundle features and datasets ((think cable TV here), or reinstitute a month by month subscription option so that you can determine the applicability of specific features and datasets to your workflow, remains to be seen.  

It really depends on the percentage of "buy in" they get from users for feature bundles and subscriptions and a determination of how much money they are leaving on the table.  

That is just how business works.

Director of Zoeproject 

www.zoeproject.com

Posts 18
KeepOnSavingMe | Forum Activity | Replied: Wed, Sep 21 2016 9:49 AM

I love the bible program Logos, but have been unable to study/learn the new features because of my work schedule and other obligations, and by the time i learn another feature, then a more advanced feature comes available, and have to pay out more money to get it. I understand your frustration. I am still debating trying out Logos Now, and since my birthday is next month, and I will have 20 bucks credit to spend, I believe I will take the plunge. I understand their monetary challenges to stay afloat as a business, but upgrading each time is out of my price range. I am glad that have a way to get the new features with the subscription. Thanks for your feedback.

Posts 363
Batman | Forum Activity | Replied: Sat, Oct 15 2016 3:20 PM

I think you sum up my personal feelings quite well. 
I want to love the software-- particularly how much I've plopped down on it. It's very complicated, and I've needed motivation to learn it. It hasn't been there; but, it's coming. As you say, work and other obligations get in the way. 
I think you get until next month to pay for Now monthly, before it leaps to an annual fee; so now would be the good time to try Now. At worst, you're out the $10 at best, you're in love with it and either rent it, or buy it. 
My suggestion is, once you have Now, see what new discounts Now brings, and see how it can apply to a full year, or the actual purchase price. You may get a better deal. But, I am suggesting people actually call in, because you might get a better deal talking to someone; they may find other discounts you might be eligible for. 
And again, you are spot on about the monetary challenges and upgrading each time being out of people's price range. Sadly, if one skips a generation, they still have to make it up later. But, without the books (been there, done that. NEVER again). 
Best wishes. 

KeepOnSavingMe:

I love the bible program Logos, but have been unable to study/learn the new features because of my work schedule and other obligations, and by the time i learn another feature, then a more advanced feature comes available, and have to pay out more money to get it. I understand your frustration. I am still debating trying out Logos Now, and since my birthday is next month, and I will have 20 bucks credit to spend, I believe I will take the plunge. I understand their monetary challenges to stay afloat as a business, but upgrading each time is out of my price range. I am glad that have a way to get the new features with the subscription. Thanks for your feedback.

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