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Ross Strader | Forum Activity | Posted: Thu, Aug 25 2016 6:38 AM

A few days ago, I pulled up text comparison and scrolled nicely through a passage of scripture, verse by verse, comparing top bibles... 

Today, after an update. It appears that text comparison has reverted to previous function. 

Anyone else seeing this? 

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Juanita | Forum Activity | Replied: Thu, Aug 25 2016 6:43 AM

Ross Strader:

A few days ago, I pulled up text comparison and scrolled nicely through a passage of scripture, verse by verse, comparing top bibles... 

Today, after an update. It appears that text comparison has reverted to previous function. 

Anyone else seeing this? 

Now that you mention it, Ross, I am having the same experience.  

Posts 145
Ross Strader | Forum Activity | Replied: Thu, Aug 25 2016 6:48 AM

Juanita, 

I just looked at the release notes from yesterday and the only comment is: 

Text comparison - 'fixed'

Seems like a better description is "rewind"

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Juanita | Forum Activity | Replied: Thu, Aug 25 2016 6:55 AM

Hmm

Their "fixed" is the new broken.  

Posts 1836
Kenneth Neighoff | Forum Activity | Replied: Thu, Aug 25 2016 7:01 AM

It's working as expected for me.

Posts 1134
Juanita | Forum Activity | Replied: Thu, Aug 25 2016 7:14 AM

For more clarity, text comparison works as it always has, but, for a short time,for me there was a nice scrolling view and that is what is now gone.

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Mike Binks | Forum Activity | Replied: Thu, Aug 25 2016 8:36 AM

Ross Strader:

A few days ago, I pulled up text comparison and scrolled nicely through a passage of scripture, verse by verse, comparing top bibles... 

Today, after an update. It appears that text comparison has reverted to previous function. 

Anyone else seeing this? 

Not me! It seems to be scrolling nicely through the passage in John that I have set.

How's your internet connection?

Posts 1134
Juanita | Forum Activity | Replied: Thu, Aug 25 2016 8:42 AM

We have a great internet connection.   This is not a big deal and I don't want to waste anyone's time on it.  The work around is to enter a passage of several verses, not just one verse. 

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JT (alabama24) | Forum Activity | Replied: Thu, Aug 25 2016 9:56 AM

Ross Strader:

A few days ago, I pulled up text comparison and scrolled nicely through a passage of scripture, verse by verse, comparing top bibles... 

Today, after an update. It appears that text comparison has reverted to previous function. 

Do you have Logos Now? 

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Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Aug 25 2016 11:43 AM

Scrolling Text Comparison is a feature intended for Logos Now / Logos 7 customers. We unintentionally released it to all customers because of a licensing bug - this is the bug that was fixed. The latest version removes Scrolling Text Comparison for customers that don't have Logos Now / Logos 7.

Posts 555
John Kaess | Forum Activity | Replied: Thu, Aug 25 2016 12:04 PM

Kevin Byford (Faithlife):

Scrolling Text Comparison is a feature intended for Logos Now / Logos 7 customers. We unintentionally released it to all customers because of a licensing bug - this is the bug that was fixed. The latest version removes Scrolling Text Comparison for customers that don't have Logos Now / Logos 7.

i completely understand what you did. However, the very brief description in the release notes and the removal if a feature while calling it a "fix" even if the feature being added was a mistake, deserves a better explanation than that given in the release nite and in fact, seems to me to be disingenuous.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Aug 25 2016 12:33 PM

John Kaess:
i completely understand what you did. However, the very brief description in the release notes and the removal if a feature while calling it a "fix" even if the feature being added was a mistake, deserves a better explanation than that given in the release nite and in fact, seems to me to be disingenuous.

I've already explained the issue so I'm not sure why you think we're be disingenuous. Unfortunately, bugs sometimes happen and the bug this time was everyone seeing Scrolling Text Comparison.

As previously mentioned - "Scrolling Text Comparison is a feature intended for Logos Now / Logos 7 customers. We unintentionally released it to all customers because of a licensing bug - this is the bug that was fixed. The latest version removes Scrolling Text Comparison for customers that don't have Logos Now / Logos 7."

Posts 555
John Kaess | Forum Activity | Replied: Thu, Aug 25 2016 12:40 PM

Kevin Byford (Faithlife):
As previously mentioned - "Scrolling Text Comparison is a feature intended for Logos Now / Logos 7 customers. We unintentionally released it to all customers because of a licensing bug - this is the bug that was fixed. The latest version removes Scrolling Text Comparison for customers that don't have Logos Now / Logos 7."

the point i am making is that ^^ this ^^ is what the release note should have said. What you actually put in the release note served to cause people to think that they had a problem but actually did not. When in doubt, explanations are better.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Aug 25 2016 12:55 PM

John Kaess:
the point i am making is that ^^ this ^^ is what the release note should have said. What you actually put in the release note served to cause people to think that they had a problem but actually did not. When in doubt, explanations are better.

Point noted, but what's done is done. Apple doesn't allow app release notes to be updated after the fact. Please remember that we're simply human beings and mistakes happen.

Posts 145
Ross Strader | Forum Activity | Replied: Thu, Aug 25 2016 2:55 PM

Kevin Byford (Faithlife):

Scrolling Text Comparison is a feature intended for Logos Now / Logos 7 customers. We unintentionally released it to all customers because of a licensing bug - this is the bug that was fixed. The latest version removes Scrolling Text Comparison for customers that don't have Logos Now / Logos 7.

Kevin, 

I'm pretty sure I'm both "Logos Now" and "Logos 7". Is there something I need to do on my iPad to ensure I have this function? I am signed into my FL account. 

Please advise.

Thank you!

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Graham Criddle | Forum Activity | Replied: Thu, Aug 25 2016 2:59 PM

Ross Strader:

Is there something I need to do on my iPad to ensure I have this function? 

What version of the app do you have?

Posts 145
Ross Strader | Forum Activity | Replied: Thu, Aug 25 2016 3:01 PM

Graham Criddle:

Ross Strader:

Is there something I need to do on my iPad to ensure I have this function? 

What version of the app do you have?

I am showing 5.4.5 (5.4.50015)

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Mark Smith | Forum Activity | Replied: Thu, Aug 25 2016 3:07 PM

Ross, verify your Logos Now subscription. Easy way is to go to www.logos.com/now and click on Join today to see if a subscription is added to your cart.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 145
Ross Strader | Forum Activity | Replied: Thu, Aug 25 2016 3:16 PM

Mark Smith:

Ross, verify your Logos Now subscription. Easy way is to go to www.logos.com/now and click on Join today to see if a subscription is added to your cart.

Mark, that is a great question and glad you asked! 

I followed the link, clicked "join today" and sure enough it added a subscription to my cart. 

The only thing is, I did that two weeks ago. I have a receipt for the Annual Subscription that I purchased on 8/13/16 to be renewed 8/13/17... in addition, I have been a previous Logos Now subscriber and overlapped one with the other. I think I ended up doubling down for August. 

So, somehow, I have been lost from the Logos Now world in the Logos 7 change-over?

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JT (alabama24) | Forum Activity | Replied: Thu, Aug 25 2016 3:18 PM

Ross Strader:
So, somehow, I have been lost from the Logos Now world in the Logos 7 change-over?

Unlikely... Do you use multiple email addresses? If so, that may be the issue. In any case, you may need to call customer service. 

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